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- Tasks: Join our team to create smiles and provide fantastic guest experiences across various departments.
- Company: Butlin's has been delivering fun and adventure for over 80 years, creating unforgettable memories.
- Benefits: Earn £13.21 per hour with potential live-in accommodation for those relocating.
- Why this job: Experience a vibrant culture where teamwork and fun are at the heart of everything we do.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn!
- Other info: Flexible shifts include weekdays and weekends, perfect for students seeking hands-on experience.
We’re recruiting for Team members to earn £13.21 an hour. Team Member Plus benefits: Here we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at the company is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. Training is included to help prepare you for this role. Team Member Plus role: * ‘Getting Stuck In’ is one of our key values, and we’re looking for new Team Members who love doing just that! * Instead of working in one department, we’re looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin’s. * As a Team Member Plus, you will work on Monday and Fridays cleaning our guest accommodation covering all things bedrooms, bathrooms, lounges and kitchen areas aligned to our Clean and Fault Free program and then will work in at least one other area for the remainder of your contract hours, potentially with our Restaurants, Bars, Shops, Sports or Leisure departments. Live in accommodation may be available to those aged 18 and relocating to the area. Team Member Plus pay: £13.21 per hour. Team Member Plus Check list: About You * We’re looking for high spirited and fun-loving multi-taskers who love learning new things and working with a like-minded group of people. * Previous experience is not necessary as we will give you all the training you need. We are much more interested in your attitude, mindset and a passion for making a difference to our guests. * No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. * Whether you’re looking for a role on a temporary basis, or you have your sights set on a career with Butlin’s, these roles provide the perfect opportunity to get some hands-on experience in some of our most guest facing areas. * Flexibility is key, this role will include weekday and weekend shifts. These will include afternoons, evenings and working till early hours of the morning
Customer Service employer: Back 2 Work Complete Training
Contact Detail:
Back 2 Work Complete Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Show your enthusiasm for fun and adventure! When you engage with us, let your personality shine through. Share experiences where you've created smiles or made a difference in someone's day, as this aligns perfectly with our values.
✨Tip Number 2
Demonstrate your flexibility and willingness to learn. Since the role involves working across different teams, highlight any past experiences where you've successfully adapted to new environments or taken on various responsibilities.
✨Tip Number 3
Connect with current or former team members if possible. They can provide insights into our culture and what it means to 'Get Stuck In'. This knowledge can help you tailor your approach and show that you understand what we value.
✨Tip Number 4
Be prepared to discuss your teamwork skills. Since you'll be working closely with others, think of examples where you've collaborated effectively. Emphasising your ability to care for colleagues and guests will resonate well with our team spirit.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the company’s values and culture. They emphasise fun, teamwork, and creating smiles for guests. Reflect this understanding in your application.
Tailor Your CV: Highlight any experience or skills that align with the role of a Team Member Plus. Focus on your ability to multi-task, work in a team, and your enthusiasm for providing excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at Butlin's and how you embody their values of getting stuck in and caring for others.
Showcase Your Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability in your application. Highlight your willingness to work various hours, including weekends and evenings.
How to prepare for a job interview at Back 2 Work Complete Training
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. Highlight your passion for creating smiles and providing a fun experience for guests, as this aligns with the company's values.
✨Demonstrate Flexibility
Since the role requires working across different teams and various shifts, be prepared to discuss your availability and willingness to adapt. Share examples of how you've successfully managed multiple tasks or roles in the past.
✨Emphasise Team Spirit
The company values teamwork and caring for each other. Be ready to share experiences where you worked collaboratively with others, showcasing your ability to contribute positively to a team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
