At a Glance
- Tasks: Handle inbound calls, schedule appointments, and provide empathetic support to customers.
- Company: Join a dynamic training and recruitment service with a fully remote setup.
- Benefits: Earn £23,809.50 per annum, enjoy 28 days holiday, and access lifestyle benefits.
- Why this job: Kickstart your career with opportunities for growth and development in customer service.
- Qualifications: Excellent communication skills and a professional telephone manner required.
- Other info: Fast-paced environment with great potential for career advancement.
The predicted salary is between 23809 - 33433 £ per year.
A training and recruitment service is hiring for a fully remote Customer Service Advisor role. Successful applicants will earn £23,809.50 per annum and will be responsible for handling inbound calls, scheduling appointments, and providing empathetic support to callers.
Ideal candidates will possess:
- Excellent communication skills
- A professional telephone manner
- The ability to work efficiently in a fast-paced environment
This role offers various benefits including:
- 28 days holiday
- Lifestyle benefits
- Career advancement opportunities
Fully Remote Customer Service Advisor – Career Growth in Chelmsford employer: Back 2 Work Complete Training
Contact Detail:
Back 2 Work Complete Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fully Remote Customer Service Advisor – Career Growth in Chelmsford
✨Tip Number 1
When you're prepping for that interview, make sure to brush up on your communication skills. Practice answering common customer service scenarios so you can show off your empathetic support style. We want to see how you handle those tricky calls!
✨Tip Number 2
Don’t forget to research the company! Knowing their values and mission can help you tailor your responses during the interview. It shows us that you’re genuinely interested in being part of the team and not just any job.
✨Tip Number 3
Be ready to demonstrate your ability to work in a fast-paced environment. Share examples from your past experiences where you’ve juggled multiple tasks or handled high call volumes. We love hearing about your hustle!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to grow with us in their careers.
We think you need these skills to ace Fully Remote Customer Service Advisor – Career Growth in Chelmsford
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling calls and providing support, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your friendly tone – it’s all about making a great first impression!
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your application to the job description. Highlight your relevant experience in customer service and any specific skills that align with what we’re looking for. It shows us you’ve done your homework!
Be Professional Yet Approachable: While professionalism is key, don’t forget to let your personality shine through. We’re looking for someone who can connect with callers, so a warm and approachable tone in your application can really set you apart. Remember, we want to see the real you!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s super easy and ensures we receive all your details correctly. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Back 2 Work Complete Training
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Customer Service Advisor does. Familiarise yourself with handling inbound calls, scheduling appointments, and providing empathetic support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and professionally. You could even do mock interviews with a friend or family member to get comfortable with speaking on the phone. Remember, a professional telephone manner can set you apart!
✨Showcase Your Empathy
In customer service, empathy is crucial. Think of examples from your past experiences where you’ve successfully handled difficult situations with understanding and care. Be ready to share these stories during your interview to demonstrate your ability to connect with callers.
✨Highlight Your Adaptability
Working in a fast-paced environment means being adaptable. Prepare to discuss times when you've had to think on your feet or adjust quickly to changes. This will show that you can thrive in the dynamic setting of a remote customer service role.