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- Tasks: Help customers with inquiries and provide top-notch support daily.
- Company: Join a dynamic team focused on customer satisfaction and employee growth.
- Benefits: Earn up to £24,064, enjoy bonuses, and access 24/7 online GP services.
- Why this job: Great pay, supportive culture, and opportunities for career development await you!
- Qualifications: No specific experience required; just bring your passion for helping others.
- Other info: Enjoy discounts on mobile and broadband, plus volunteering days to give back.
The predicted salary is between 14451 - 28890 £ per year.
Were recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service Advisor benefits: Salary rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge?discounts of products including your Mobile and Broadband saving you?hundreds?of?pounds?every year Support in carving your own career path. We are passionate about developing our people and well support you in achieving the career you want Season Ticket?Travel Loan Giving you the funds to?pay for your travel?to and from work up front, making a difference where it counts Volunteering days, so you can?give back?to your local community Optional Private Healthcare and Dental, to protect you and your family Training is included to prepa…
Customer Service Advisor employer: Back 2 Work Careers
Contact Detail:
Back 2 Work Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your answers during the interview and show that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or resolved issues in the past. We love to hear about real-life experiences that demonstrate your problem-solving skills and empathy.
✨Tip Number 3
Show enthusiasm for the role and our company culture. Let us know why you're excited about the opportunity to work as a Customer Service Advisor and how you can contribute to our positive environment.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being prepared to discuss these situations will showcase your readiness for the role and your proactive approach.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and benefits of the Customer Service Advisor position. Tailor your application to highlight how your skills and experiences align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples from your past experiences that demonstrate your ability to handle customer inquiries effectively.
Highlight Relevant Skills: In your CV, emphasize skills that are crucial for a Customer Service Advisor, such as communication, problem-solving, and empathy. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Back 2 Work Careers
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and the specific role of a Customer Service Advisor. This will help you align your answers with what they are looking for.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Practice clear and concise responses to common interview questions, and be ready to demonstrate how you handle customer inquiries or complaints.
✨Highlight Your Problem-Solving Abilities
Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will show your potential employer that you can think on your feet and provide excellent service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team culture, training opportunities, and career progression. This shows your interest in the role and helps you determine if it’s the right fit for you.
