Cambridge Concert Steward and Promotional Assistant

We want to create a future where children can enjoy great live music from their very earliest moments.

Bach to Baby is the critically acclaimed classical concert series for babies, toddlers and their families to enjoy together. Founded by mum and award-winning pianist Miaomiao Yu, the series features outstanding musicians from the top concert stages, with monthly performances in over 45 venues across London and the South East, as well as special events at Buckingham Palace and Royal Albert Hall.

Our team philosophy: We believe that classical music can be shared and enjoyed by everyone and this drives everything we do.

• INNOVATION: We think outside of the box, do what no one else has done before. We are an ideas team, and everyone can contribute no matter how big the dream or how small the detail.
• MAKE THINGS HAPPEN: We’re problem solvers, not problem finders. We move fast and we get things done.
• QUALITY: We create the best, and believe in nothing less than exceptional; exceptional concerts, exceptional musicianship, exceptional audience experience.
• SELF MANAGE: We are a team of leaders who can work independently AND collaborate.
• DIG IN: Be a part of what we are doing in whatever capacity is needed, be flexible, and embrace the can-do spirit.

Why join our team:

• GROW as part of a talented team where you will be challenged each and every day.
• WORK FLEXIBLY to fit around a portfolio career and/or family life.
• MAKE CONNECTIONS with amazing musicians and people across the arts community.
• MAKE A DIFFERENCE by continuing to redefine the classical concert format so more families can enjoy and share great music.

More about the role:

Bach to Baby is looking for concert stewards to join our dream team in Cambridge. If you are enthusiastic and love working with people and the arts, we want to hear from you! This is an ideal position for someone who is looking for a few extra hours of work each week to support studies or a portfolio career whilst developing skills in concert management with an innovative and ground-breaking series.

Duties:

• Being the public face of Bach to Baby, representing the brand.
• Looking after the needs of the audience, artists and venues at a concert.
• Preparation of venue prior to concert, including putting up posters and sound/lighting check.
• Assisting concert attendees, which includes ticketing, giving directions and serving light refreshments.
• After concert: assisting in returning the venue to the state in which we found it.
• Leafleting and marketing work as required by the Marketing Manager.

Requirements:

• Essential: Reliable, friendly and sensitive to the needs of audience members.
• Experience of dealing with the public and excellent customer service.
• Good interpersonal skills to develop and maintain effective working relationships.
• Adaptable and ready to embrace the entrepreneurial spirit of the company.

• Desirable: Based in or around Cambridge.

Flexibility: This is a small company that cherishes hardworking entrepreneurship. Certain duties and responsibilities are difficult to define and may vary from time to time, sometimes overlapping in areas with other members of a close-knit team. Flexibility is required in order to have the freedom to think outside the box, explore, develop and learn the various areas in concert management.

Start date: On a rolling basis.

Working hours: Monthly concert on Saturday morning. Concert teams are required from 10.00am until 12.30pm. Additional hours outside of concert times as part of our local marketing team, one morning per month. Hours may vary according to business requirements.

Remuneration: This is a zero-hours contract. Following training stewards are paid £13.50/hr.

Application: Email subject - Cambridge Concert Steward position. Please tell us where you heard about this position. CV detailing education and relevant experience (max 2 pages). Cover letter explaining why you’d like to work for Bach to Baby and what you’ll bring to our Dream Team. Following an interview, successful applicants will be invited to attend a concert trial.