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- Tasks: Support front-of-house operations and ensure excellent guest services.
- Company: Bacchanalia is a renowned dining destination in Mayfair, known for its innovative culinary experiences.
- Benefits: Enjoy discounts, holiday perks, and exclusive access to various rewards and recognition programs.
- Why this job: Join a dynamic team in a stunning environment that values creativity and exceptional service.
- Qualifications: Previous hospitality experience and familiarity with reservation systems are essential.
- Other info: We celebrate diversity and promote equal opportunities in our workplace.
The predicted salary is between 28800 - 43200 £ per year.
Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hurst, as well as 2,000-year-old pieces.
We are currently seeking a dedicated and energetic Assistant Reception Manager to join our dynamic team. As an Assistant Reception Manager, you will play a crucial role in supporting the front-of-house operations, ensuring the smooth flow of guest services, and contributing to the overall excellence of our dining experience. If you have a passion for hospitality, a strong work ethic, and are committed to delivering top-notch service, we invite you to be a valuable part of the experience.
Key Responsibilities:
– Oversee the reception area, managing reservations and coordinating with the front-of-house team.
– Assist in ensuring a warm and welcoming atmosphere for guests from arrival to departure.
– Open Table and/or Seven Rooms experience.
– Handle guest inquiries, providing information about the restaurant and assisting with special requests.
– Work closely with the management team to organize and execute private events and functions.
– Collaborate with other staff members to maintain an efficient and harmonious working environment.
– Support the Reception Manager in daily administrative tasks.
Requirements:
– Previous experience in a receptionist or assistant manager role within the hospitality industry.
– Experience with either Open Table or Seven Rooms.
– Strong organizational and multitasking skills.
– Exceptional communication and interpersonal skills.
– Ability to work in a fast-paced environment and handle guest interactions with professionalism.
– Familiarity with reservation systems and basic administrative tasks.
Benefits:
– Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
– Unrivalled opportunities for progression across the Group
– 28 days holiday, increasing with length of service up to 5 extra days
– Recommend a friend scheme with great bonuses per individual referral
– Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
– Reward programmes, long service awards, and staff recognition and incentives
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
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Assistant Reception Manager employer: Bacchanalia
Contact Detail:
Bacchanalia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager
✨Tip Number 1
Familiarize yourself with the unique dining experience that Bacchanalia offers. Understanding the restaurant's concept and its Greco-Roman inspiration will help you connect with the team and demonstrate your passion for the role during the interview.
✨Tip Number 2
Highlight any previous experience you have with reservation systems like Open Table or Seven Rooms. Being able to discuss specific scenarios where you've successfully managed reservations will show your readiness for the Assistant Reception Manager position.
✨Tip Number 3
Prepare to showcase your exceptional communication and interpersonal skills. Think of examples from your past roles where you effectively handled guest inquiries or resolved issues, as this will be crucial in demonstrating your fit for the hospitality environment at Bacchanalia.
✨Tip Number 4
Research Bacchanalia's recent events or special functions. Being knowledgeable about their operations and showing enthusiasm for contributing to future events can set you apart as a candidate who is genuinely interested in being part of their dynamic team.
We think you need these skills to ace Assistant Reception Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Reception Manager position at Bacchanalia. Understand the key responsibilities and requirements, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality, particularly any roles that involved reception or management duties. Emphasize your familiarity with reservation systems like Open Table or Seven Rooms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent guest service. Mention specific experiences that demonstrate your organizational skills and ability to work in a fast-paced environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Bacchanalia
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your commitment to providing excellent service and creating memorable guest experiences.
✨Familiarize Yourself with Reservation Systems
Since experience with Open Table or Seven Rooms is essential, take some time to familiarize yourself with these systems before the interview. Being able to discuss your knowledge or previous use of these tools will demonstrate your readiness for the role.
✨Highlight Your Organizational Skills
As an Assistant Reception Manager, strong organizational and multitasking skills are crucial. Prepare examples from your past roles where you successfully managed multiple tasks or coordinated events, showcasing your ability to thrive in a fast-paced environment.
✨Prepare for Guest Interaction Scenarios
Anticipate questions about how you would handle various guest interactions or inquiries. Think of scenarios where you provided exceptional service or resolved issues effectively, as this will illustrate your professionalism and interpersonal skills.
