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For Companies At a Glance
- Tasks: Support IT systems and collaborate with tech teams to enhance bank operations.
- Company: Join BACB, a leading UK bank focused on trade finance in Africa and the Middle East.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Gain hands-on experience in a supportive team with excellent career advancement potential.
- Why this job: Kickstart your IT career while making a real impact in a dynamic banking environment.
- Qualifications: Degree in computer science or related field; open to students pursuing qualifications.
The predicted salary is between 30000 - 40000 £ per year.
About Us
BACB is a UK bank that offers trade finance and complementary products to clients in specialist markets, especially Africa and the Middle East. We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK. Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first.
Additional Info
- Hybrid Working: 3 days onsite, 2 from home
- Location: City of London
- Contract Type: Permanent
Job Summary
Reporting to the Technical Service Group Manager and working within the Information Technology team, the role will support the delivery of the bank’s IT strategy through the configuration, operation, and management of IT systems and proactive collaboration with the bank’s technology teams.
Key Work Outputs and Accountabilities
- Act in a junior capacity within the TSG department, provide 2nd line support to resolve simple/intermediate infrastructure issues.
- Monitor system performance and operations as guided by TSG senior staff. Responding to alerts, ensuring system stability and maximum uptime.
- Ensure robust infrastructure security is maintained, performing system hardening under instruction, and managing critical data backups and disaster recovery plans according to established procedures.
- Creating technical documentation for projects and assisting in upgrading, installing, and configuring hardware and software.
- Manage virtual and cloud environments as instructed by TSG senior staff.
Required Qualifications and Experience
Knowledge- Educated to a degree level (or equivalent) ideally in computer science or a related field. We also welcome applications from candidates who are currently pursuing such qualifications.
- Familiar with the Microsoft stack including desktops, servers and cloud services.
- Understanding of Patching and Vulnerability management.
- Familiarity with internationally recognised IT Security standards and frameworks such as Cyber Essentials, NIST, or ISO27001/2.
- Ticket management: Act as the first point of contact for the TSG department, resolve, monitor, and escalate tickets and ticket queues.
- Systems Administration: Installing, configuring, and managing server hardware and operating systems, based on BACB standards and practices.
- Networking Knowledge: An understanding of DNS, DHCP, firewalls.
- Cloud & Virtualization: Familiarisation with VMware, and Azure cloud environments.
- Infrastructure Management: Monitoring system health, applying patches, and maintaining backups.
- Security & Compliance: Ensuring infrastructure adheres to security protocols.
- Troubleshooting: Apply analytical expertise, close attention to detail and critical thinking to problem solving.
- Microsoft Office: Effectively utilise core MS Office systems (Word, Excel, Outlook etc.).
- Collaboration: Work effectively and efficiently across all departments.
- A keen interest in IT and a desire to build expertise in infrastructure technologies.
- An ability and desire to acquire new technical skills, possibly with self-study.
- Good oral and written communication skills.
- Good inter-personal skills with a proven ability to build relationships, communicate and persuade others.
- Good time management skills with the ability to prioritise work to meet deadlines.
Junior IT Analyst in London employer: BACB
Contact Detail:
BACB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching BACB and understanding their IT strategy. Tailor your answers to show how your skills align with their needs, especially in areas like system performance and security.
✨Tip Number 3
Practice your technical skills! Brush up on your knowledge of the Microsoft stack, cloud services, and troubleshooting techniques. Being able to demonstrate your expertise can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the BACB team.
We think you need these skills to ace Junior IT Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior IT Analyst role. Highlight relevant skills and experiences that match the job description, especially your familiarity with the Microsoft stack and any IT security standards you've worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your background makes you a great fit for BACB. Don’t forget to mention your interest in trade finance and the regions we operate in!
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills, especially around systems administration and cloud environments like Azure. Mention any projects or experiences where you’ve applied these skills to solve problems.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at BACB
✨Know Your Tech Basics
Make sure you brush up on your knowledge of the Microsoft stack, including desktops, servers, and cloud services. Familiarity with concepts like DNS, DHCP, and firewalls will also give you an edge. The more confident you are in these areas, the better you'll be able to demonstrate your fit for the Junior IT Analyst role.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully troubleshot issues or managed tickets. Think about times when you applied analytical thinking to solve a problem. This will showcase your ability to handle the responsibilities of providing 2nd line support effectively.
✨Understand Security Protocols
Since security is a big part of the role, make sure you’re familiar with IT security standards like Cyber Essentials or ISO27001. Be ready to talk about how you would ensure infrastructure security and what steps you would take to manage vulnerabilities.
✨Communicate Clearly
Good communication is key, especially when collaborating with different teams. Practice explaining technical concepts in simple terms, as you may need to do this during the interview. Highlight your interpersonal skills and how you’ve built relationships in past roles.