Commercial Operations Analyst in City of London

Join to apply for the Commercial Operations Analyst role at Bacardi. Your Opportunity As a Commercial Operations Analyst, you’ll play a pivotal role in shaping a consistent view of business performance and generating actionable insights for our commercial teams. Supporting the Senior Commercial Operations Analyst, you’ll drive simplification, consistency, and standardisation to empower the UK and its frontline teams to operate more effectively. This role will play a key part in designing and implementing a multi‑market “Bacardi Way” strategy across Europe.

About You Self‑motivated, curious, thrives on learning, seeks opportunities proactively, and champions continuous improvement. Natural collaborator who thinks creatively and constructively challenges ideas to drive better outcomes. Transforms data into meaningful insights, works closely with commercial teams to support strategic decision‑making. Detail oriented with a forward‑thinking mindset, passionate about improving reporting processes and delivering value across markets. Leads with integrity, views challenges as opportunities, and approaches them with positivity and creativity.

What Is Success Adoption of consistent and standardised reporting across the UK, with best practices expanding into Europe. Stakeholders are equipped with detailed insights and empowered to independently resolve queries through intuitive, self‑service tools. Strengthened collaboration and alignment with key local stakeholders. Measurable impact on commercial growth through enhanced efficiency and effectiveness.

Key Responsibilities

• Managing CRM systems and commercial planning tools (Anaplan, Salesforce).
• Ensuring system integrity by proactively identifying and resolving issues in collaboration with sales and technology teams.
• Supporting market‑specific system requests in line with service‑level agreements.
• Handling inquiries and issues via the shared Commercial Operations inbox.
• Maintaining and optimising weekly and monthly reports.
• Developing dashboards, reports, and presentations for senior stakeholders.
• Extracting, cleaning, and analysing data to support commercial decision‑making.
• Generating insights and recommendations to drive growth and efficiency.
• Monitoring commercial performance metrics to identify trends, risks, and opportunities.
• Identifying gaps in data and processes, proposing innovative solutions.
• Collaborating cross‑functionally to implement process improvements.
• Promoting a culture of continuous improvement and data‑driven decision‑making.
• Bringing fresh perspectives to enhance commercial strategies.

Required Skills Strong analytical background with experience in commercial or sales operations. Strategic mindset focused on problem‑solving and continuous improvement. Excellent stakeholder management and influencing skills across markets and functions. Ability to use ‘data storytelling’ to present clear and impactful reports. Strong written and verbal communication skills. Comfortable collaborating with multiple teams, translating analysis into clear recommendations. Advanced proficiency in Excel; experience with Power BI, CRM, ERP, or sales tools is a plus. Fluency in English; other European languages are beneficial.

Leadership & Agility Belonging: Create a culture of belonging where people feel appreciated. Self‑Awareness: High self‑awareness, reflective, understand strengths and weaknesses. People Agility: Navigate tough situations to harness and multiply collective performance. Results Agility: Demonstrate consistent delivery of results and inspire teams. Mental Agility: Think critically to solve complex problems and create fresh connections. Change Agility: Experiment, deal with heat of change, growth mindset.

Benefits Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered (e.g., volunteer day). Retirement/Pension Plan Medical, Critical Illness, and Life Insurance Calm Meditation App subscription (free) Employee Assistance Programs Best‑in‑class, family‑friendly, and inclusive leave policies Additional benefits and incentives vary by location and role.

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity.