At a Glance
- Tasks: Be the face of Bacardi, building relationships and driving brand growth in bars and venues.
- Company: Join Bacardi, a family-owned business with a rich Latin heritage since 1862.
- Benefits: Enjoy competitive pay, flexible work arrangements, and access to e-learning platforms.
- Why this job: This role offers a chance to connect with consumers and advocate for iconic brands.
- Qualifications: Sales experience in FMCG is preferred; strong communication and networking skills are essential.
- Other info: Bacardi values diversity and promotes a culture of belonging and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We\’re currently looking for more than one person to join our Commercial team in On-Trade London, including East London region.
YOUR CHALLENGE
You are the face of Bacardi. You bring our brands to life in bars, clubs, restaurants and venues by building brilliant relationships and working in partnership with our customers. You drive the performance and growth of Bacardi’s brands through searching for new business, driving distribution and connecting with the consumer.
ABOUT YOU
You are a fun, passionate, driven and target-oriented team player. Your entrepreneurial style means that you will thrive on being the key contact for customers, driving new business, distribution and maintaining sustainable relationships. Your strong communication, presentation, networking and interpersonal skills will be key to your success in this role. Most importantly, you feel at home in the On Trade, advocating our brands and putting consumer at the heart.
Responsibilities
- Partner with our customers by building outstanding relationships in the On Trade, understanding their needs, their local consumer and developing and executing solutions.
- Develop winning 360-degree account plans with prioritized customers to execute best in class commercial brand plans and share codified best practice ways of working.
- Deliver on key selling metrics: Brand Distribution, Visibility in Outlet, New Business, Promotion and Financial Targets.
- Develop and manage the sales plan for your area based on delivery of Commercial priorities.
- Complete outlet surveys in all customer visits and work in partnership with customers to deliver excellence in execution.
- Responsible for winning new business, retaining and growing existing business.
- Collaborate cross-functionally with Marketing and Brand Ambassadors to bring our brands to life, through hosting events and brand activations.
- Develop and maintain regular contact with wholesale partners to mutually grow portfolio within area.
- Develop best in class outlet execution to promote outlet and brand loyalty above and beyond POS.
- Work closely with other functions such as Field Sales Execution, Sales Planning, Sales, Finance & Marketing to ensure the best possible delivery against Bacardi Sales KPI’s and targets.
- Analyse and process promotional activities and budgets, incorporating ROI analysis.
- Support and inspire colleagues to improve executional excellence and customer management.
Skills
- 1 year of sales experience in FMCG is a distinct advantage. On or Off Trade Management in Spirits and/or Beverage Industry is a distinct advantage.
- Valid driving license.
- Demonstrable track record of performance and delivery (results and/or achievements).
- Strong (social) networking and interpersonal skills.
- Strong analytical, planning, and time management skills.
- Apply Creative Thinking.
Personal Qualities
- You are pro-active, goal-oriented and passionate about delivering results and constantly seek to improve.
- You love the consumer. You create strong positive first impressions and easily build those into great relationships with customers.
- You understand others’ needs and turn them into innovative solutions that delight consumers and customers and deliver bottom line results.
- You demonstrate resilience by overcoming challenges and staying calm under pressure.
- You demonstrate entrepreneurial thinking, looking for new ways to achieve better results.
- Belonging: create a culture of ‘Belonging’, where people feel appreciated for who they are and what they do.
- Self-Awareness: high levels of self-awareness, reflective and aware of strengths, weaknesses and impact on others.
- People Agility: ability to understand and relate to people and navigate tough situations to harness performance.
- Results Agility: consistent delivery of results in first-time situations, inspiring teams and building confidence.
- Mental Agility: think critically to solve complex problems, think strategically while being execution focused and creative.
- Change Agility: growth mindset, curiosity, willingness to test, learn and apply from experience.
Leadership Agility
At Bacardi we care about finding brilliant talent who can bring the following personal attributes to elevate our 3Fs: Fearless, Family, Founder culture to the next level.
- Belonging
- Self-Awareness
- People Agility
- Results Agility
- Mental Agility
- Change Agility
Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought and capability. We promote a work environment where all employees are treated and rewarded fairly. We do not tolerate discrimination based on national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, or any other legally protected characteristic.
Compensation & Benefits
- Competitive Pay Package
- Holiday/Paid Time Off; volunteer day and other benefits
- Retirement/Pension Plan
- Medical, Critical Illness, and Life Insurance
- Employee Assistance Programs
- Inclusive leave policies
- Flexible work arrangements (role/location dependent)
- Access to E-learning Platforms and Career Development
- Travel Discounts
The benefits/perks may vary by employment type, location and are subject to change. Some benefits may require employee contributions or be subsidized.
Culture & Additional Information
Be Fearless. Be Family. Be Founder. We empower teams to question, challenge and innovate with an agile mindset and a culture that values belonging, self-awareness, people agility, results agility, mental agility and change agility. We are Primos, a family-owned business with Latin heritage since 1862, and we aim to create opportunities across markets and roles. For more information on becoming part of Bacardi, see our current opportunities.
Where to stay updated: Bacardi Global HQ in Bermuda; regional hubs in Amsterdam, Dubai, and Coral Gables; global teams in London for Global Marketing.
Does Bacardi offer internships or graduate programs? We contract talent for specific functions/markets on a paid basis when needed; there is no recurring global internship program. There are development programs and training opportunities available globally.
Language: English is the official language for applications unless stated otherwise. Interview process timelines vary; some roles may require video interviews or assessments. We encourage you to apply if you fit the role and can contribute to Bacardi’s culture.
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Customer Account Manager, London London - Victoria United Kingdom London - Victoria , United Ki[...] employer: Bacardi-Martini
Contact Detail:
Bacardi-Martini Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager, London London - Victoria United Kingdom London - Victoria , United Ki[...]
✨Tip Number 1
Network actively within the On Trade sector. Attend industry events, trade shows, and local bar or restaurant openings to meet potential contacts. Building relationships with key players in the industry can give you an edge when applying for the Customer Account Manager position.
✨Tip Number 2
Familiarise yourself with Bacardi's brands and their market positioning. Understanding their product range and recent marketing campaigns will help you speak confidently about how you can contribute to their growth during interviews.
✨Tip Number 3
Demonstrate your entrepreneurial spirit by showcasing any past experiences where you've successfully driven new business or improved customer relationships. Prepare specific examples that highlight your results-oriented approach and ability to adapt to challenges.
✨Tip Number 4
Stay updated on industry trends and consumer preferences in the beverage sector. Being knowledgeable about current market dynamics will not only impress your interviewers but also show that you're proactive and passionate about the role.
We think you need these skills to ace Customer Account Manager, London London - Victoria United Kingdom London - Victoria , United Ki[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the FMCG sector. Emphasise any previous roles where you built relationships with customers or drove business growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and Bacardi's brands. Use specific examples from your past experiences that demonstrate your ability to build relationships and achieve sales targets.
Showcase Your Skills: Highlight your strong communication, networking, and analytical skills in your application. Provide examples of how you've used these skills to overcome challenges and deliver results in previous roles.
Research Bacardi: Familiarise yourself with Bacardi's brand portfolio and their company culture. Mention specific brands or initiatives in your application to show your genuine interest and understanding of the company.
How to prepare for a job interview at Bacardi-Martini
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Bacardi and its brands during the interview. Share any personal experiences or connections you have with their products, as this will demonstrate your genuine interest and alignment with their values.
✨Highlight Your Relationship-Building Skills
Since the role involves building relationships with customers, be prepared to discuss specific examples of how you've successfully developed and maintained professional relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Analytical Skills
The job requires strong analytical abilities, so be ready to talk about how you've used data to drive decisions in previous roles. Discuss any experience you have with sales metrics, promotional activities, or ROI analysis to showcase your analytical mindset.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think of potential challenges you might face in the role and how you would approach them, particularly in terms of driving new business and maintaining customer satisfaction.