Procurement Manager - Content and Production in London

The Procurement Manager, Content & Production is a critical role within the Marketing Procurement organization. This position is involved in a wide range of activities, from contributing to the overall Content Procurement category strategy across areas such as advertising, digital, social, and production, to supporting plans for the utilization of AI within Marketing. Stakeholder and agency engagement and management are critical to success in this role and will enable delivery at the highest level. The role impacts millions of dollars in spend and delivers critical services that support brand, marketing, and overall business objectives.

In this role, you will develop best practices for the Content Procurement category, leverage our global scale, and maximize the effectiveness and efficiency of our investment to deliver total procurement value. You will identify opportunities and risks, while developing mitigation plans to address them.

RESPONSIBILITIES

• Develop, implement, and continuously review robust, future-forward procurement category strategies based on business needs across content and production.
• Help lead and manage relationships with global agencies by supporting agency selection, developing SLAs, monitoring performance, and tracking continuous improvement plans where required.
• Negotiate and lead the commercial elements of global contracts.
• Establish and maintain strong relationships with senior stakeholders globally to understand and define business requirements.
• Consult with global procurement teams to provide local and regional insights when supporting the co-development of global strategies.
• Provide best-practice toolkits and processes for content and production management, including the selection and management of agencies.
• Partner with the Global Category Director, Media, Insights, Content & Production, and Regional Leads to identify synergies, drive alignment, and maximize total value.
• Ensure Marketing and Marketing Operations receive the support required to deliver strong business outcomes.
• Support global initiatives and lead transformational programs that drive excellence in brand and communications planning and delivery.
• Address operational and tactical issues when required, including the approval of purchase orders above defined thresholds.
• Create a positive work environment that encourages enthusiasm and teamwork, while acting in line with our Culture of Family, Founders, and Fearless.

SKILLS & EXPERIENCE

• 5+ years of procurement experience within Marketing, preferably in a multinational environment and complex matrix organization.
• Strong knowledge of strategic and operational procurement technologies and processes.
• Strong negotiation skills and a solid understanding of contract requirements.
• Proven ability to operate effectively in a matrix environment and build productive, collaborative relationships with senior stakeholders and business partners.
• Ability to execute effectively in a high-volume, high-complexity environment.
• Expertise in agency remuneration and performance management.
• Experience managing significant spend across creative, production, design, and paid social content, ideally at a scale of approximately $60M.

PERSONAL QUALITIES

• High emotional and political agility, combined with excellent communication and presentation skills.
• Strong ability to influence without authority.
• Ability to initiate and foster open dialogue across the organization.
• Self-starter who can manage multiple projects and succeed in a dynamic environment.
• Proven track record of building strong working relationships with business stakeholders and external partners.
• Curious, creative, and innovative when approaching challenges and opportunities.
• Comfortable stepping in to resolve operational issues when needed.