Human Resources Officer in Stoke-on-Trent

Based in Burton upon Trent with travel to Stoke on Trent and Wigan. Join our team and build a career that changes lives. By joining us, you will play a vital role in supporting individuals affected by substance misuse to rebuild their lives, achieve their dreams and goals, and realise their aspirations. Every day, you will contribute to meaningful, lasting change.

The Role

We are seeking a proactive and dedicated Human Resources Officer to support the effective delivery of our HR function. You will play a key role in ensuring best practice across recruitment, employee relations, compliance, and staff wellbeing, helping to create a positive and supportive working environment.

Key Responsibilities

• Provide support to the Human Resources Manager with all administrative related tasks including compiling letters, documents, and other HR-related information.
• Take responsibility for coordinating the onboarding process, including inductions, references, right to work checks, DBS documentation, and monitoring probationary periods with managers.
• Provide support to managers and colleagues on day-to-day HR queries, ensuring the Human Resources Manager is informed of any matters requiring escalation.
• Liaise with the occupational health provider as required.
• Assist with the planning and implementation of learning and development events.
• Support senior staff with employment relations matters and other internal procedures.
• Take responsibility for accurate data entry into our HRIS and produce regular and ad-hoc reports.

Requirements

• Previous experience in an HR or administrative role.
• A strong understanding of UK employment law and HR best practice.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office and HRIS systems.
• CIPD qualification (Level 3 or above).
• Experience working within the charity, healthcare, or social care sector.
• Understanding of safeguarding requirements.

We offer:

• Basic annual leave of 24 days rising to 29 days over 5 years plus bank holidays.
• Contributory pension scheme.
• Free enhanced DBS check.
• Comprehensive training packages and ongoing development.
• Employee Assistance Programme.

Safeguarding & Equality

We are committed to safeguarding and promoting the welfare of vulnerable adults, and we expect all employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and is subject to an enhanced Disclosure and Barring Service (DBS) check. A criminal record will not automatically bar an applicant from employment; each case will be considered on its merits and relevance to the role. We are committed to equality, diversity, and inclusion and welcome applications from all sections of the community regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, social class, or economic status.

Apply Now

If you are passionate about making a difference and want to use your HR expertise to support a life-changing organisation, we would love to hear from you. Please submit your CV and a covering statement outlining your suitability for the role.