At a Glance
- Tasks: Lead family engagement activities and ensure smooth operations at Babyzone sessions.
- Company: Join Babyzone, a charity dedicated to empowering families and children in Croydon.
- Benefits: Enjoy 33 days annual leave, flexible hours, and a supportive work culture.
- Other info: Part-time role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in the lives of families and children from diverse backgrounds.
- Qualifications: Strong organisational, communication, and problem-solving skills are essential.
The predicted salary is between 14.8 - 14.8 £ per hour.
About Babyzone
At Babyzone, we believe that every child deserves a fair start in life, regardless of their background or circumstances. Our mission is to empower families and their children, from conception to age five, by providing access to high-quality early years learning opportunities that nurture the parent-child bond. The need for support in early childhood development has never been more critical. Babyzone is a charity funded by foundations, philanthropists and trusts, including global venture builder Blenheim Chalcot. We serve families who struggle to access support elsewhere - due to financial, geographic, or cultural barriers - by offering free, evidence-based classes and resources in premium, fully accessible community hubs.
Reporting to the Head of Babyzone, the Family Engagement Lead is responsible for the smooth running of Babyzone delivery days. Their responsibilities will include set-up and operations, front-of-house duties, close-down duties, and additional duties as required. Family Engagement Leads will need qualities such as organisational skills, interpersonal communication, problem-solving and flexibility.
Key responsibilities:
- Set-up and operations: Ensure optimal preparation of areas in Legacy Youth Zone intended for sessions, including moving furniture, adjusting layout, and other necessary changes; Support class leaders with the set up and pack down of their equipment; Support the setup of exploratory play zones, projector feeds, and other elements to create a welcoming and functional environment; Ensure easy access to essential amenities like pram parking and baby-changing toilets.
- Front of house: Provide a warm and supportive welcome for all families attending Babyzone; Explain Babyzone operations and important information to families; Capture family numbers and basic postcode data as families arrive; Act as a floating resource to ensure positive experiences for all attendees; Problem-solve any issues raised by families or class leaders during the day; Welcome external stakeholders for tours of Babyzone along with the Head of Babyzone.
- Close down: Assist class leads in packing up all equipment used for exploratory play and classes; Return Youth Zone areas to original setup; Ensure all rooms are cleared of any items from Babyzone activities; Report attendee numbers and any observations/issues to the Head of Babyzone.
- Additional duties: Supervise and guide additional volunteers, apprentices, or support staff as necessary; Respond to and action reasonable requests from the Head of Babyzone; Collect quotes and case studies from parents based on a cadence set by Head of Babyzone.
- Safeguarding and compliance: Complete all necessary safeguarding training in a timely fashion as directed by the Safeguarding Lead and Head of Babyzone (this is to be completed before starting your first day); Adhere to safeguarding policies, and maintain a culture of safety for children, families, and staff; Report any safeguarding concerns to the Head of Babyzone or Safeguarding Lead as soon as possible; Adhere to all Babyzone policies and procedures.
Skills and technical competencies:
- Organisation: Ability to coordinate multiple tasks efficiently and ensure smooth operations;
- Interpersonal skills: Strong communication skills to engage positively with families, class leaders, and other stakeholders;
- Problem-solving: Ability to respond effectively to any issues that arise, ensuring a positive experience for all attendees;
- Flexibility: Willingness to adapt to changing needs and undertake additional duties as required;
- Value alignment: A passion for the Babyzone mission and a commitment to making a positive impact in the community.
Role Details:
- Salary: £14.80 per hour (Real Living Wage)
- Contract: Part-time, permanent, term-time only
- Hours: Fridays, term-time only (8:15am - 3:00pm)
- Location: Legacy Youth Zone, 125 Whitehorse Road, Croydon, CR0 2LG
- Start Date: As soon as possible
Benefits:
- 33 days annual leave including bank holidays (pro-rated)
- Flexible working pattern to suit your lifestyle
- Matched pension contributions (if eligible)
- A supportive and inclusive working culture
- Be part of a national network making a real difference
Family Engagement Lead - Croydon employer: Babyzone
Babyzone is an exceptional employer, offering a unique opportunity to lead data and impact initiatives within a rapidly growing charity dedicated to improving outcomes for young children and families. With a strong commitment to employee development, a supportive work culture, and the chance to collaborate with leading researchers and practitioners, you will play a pivotal role in shaping evidence-based practices that make a real difference in communities. Located at Scale Space in London, Babyzone provides a vibrant environment where innovation thrives, alongside generous benefits such as 25 days of paid holiday, a pension scheme, and opportunities for professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Family Engagement Lead - Croydon
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Babyzone.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Babyzone.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Babyzone.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Babyzone. Apply directly through us to stand out!
We think you need these skills to ace Family Engagement Lead - Croydon
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Babyzone. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Family Engagement Lead - Croydon, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Babyzone
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Babyzone. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
