Deputy Head of Babyzone - Hammersmith & Fulham in City of London

Deputy Head of Babyzone – Hammersmith & Fulham

Reports to: Head of Babyzone Hammersmith & Fulham
Salary: £30,000 pro-rata
Hours: 1.5 days per week (term-time only) to include delivery day on Tuesdays (8:15am – 3:15pm)
Location: West Youth Zone (W12 7TF) for delivery day + remote working

The Role

Babyzone H&F is a thriving early‑years initiative supporting families with children aged 0–5 years. We are looking for an experienced, hands‑on and collaborative Deputy Head to help lead the growth and day‑to‑day delivery of the programme.

Working at the heart of our community offer, you will support the Head of Babyzone H&F in shaping high‑quality sessions, strengthening family engagement, and ensuring that our work consistently reflects Babyzone’s inclusive, evidence‑informed approach.

Key Responsibilities

Leadership and Team Management

• Recruit and manage a high calibre and motivated Babyzone team, ensuring they consistently demonstrate the high standards of service, conscientiousness and transparency you set;
• Act as the main point of contact for operational problem‑solving risk management and safeguarding;
• Work collaboratively with all Babyzone staff, trustees and partners;
• Develop and maintain strong relationships with local stakeholders such as the council, other charities, and the local WOW World Group delivery team.

Delivery and Operations

• Develop and refine the H&F Babyzone offer so that it meets national standards while reflecting the specific needs of local families.
• Coordinate set‑up, free‑play, classes and close‑down alongside class leaders to ensure:
  • Timely opening and closing of sessions;
  • Adequate staffing levels in all areas;
  • Safe, welcoming and high‑quality delivery across all spaces;
• Oversee external contractors and manage Babyzone equipment to ensure safe and high‑quality use.
• Ensure the Youth Zone is returned to its original layout in time for the afternoon session, with all rooms cleared of any evidence of Babyzone activities.
• Ensure accurate and timely data collection, monitoring and reporting in line with Babyzone and funder requirements.

Partnerships

• Lead local marketing and outreach initiatives to ensure Babyzone reaches as many target families as possible.
• Build strong relationships with early years organisations and networks in the area, positioning Babyzone as a hub for early years thought, practice and collaboration.
• Plan and coordinate special events to:
  • Widen Babyzone’s offer;
  • Create variety and richness in activities;
  • Generate content and interest that supports strong attendance and engagement.

Recruitment and HR Administration

• Supervise and guide additional volunteers, apprentices, or support staff as necessary;
• Respond to and action reasonable requests from the Head of Babyzone H&F, national management team or Board of Trustees;
• Invoice and payroll management.

Skills and Technical Competencies

Leadership and Team Management

• Strong leadership and interpersonal skills to manage and motivate a diverse team;
• Set clear performance targets for your team and support them in achieving them in a timely fashion;
• Effective coaching skills to facilitate professional development within your team.

Work Approach and Adaptability

• Flexible approach with the ability to work autonomously and as part of a growing team.

Communication and Stakeholder Management

• Excellent communication and stakeholder management skills.

Technical literacy

• Experience with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint).
• Experience with project management.

Value alignment

• A passion for the Babyzone mission and a commitment to making a positive impact in the community.

Employee Benefits

• Flexible, supportive working environment.
• Hybrid working for hours that are not within the Babyzone delivery day.
• Potential to claim additional hours in non-term time periods, where needed.
• Pension contribution, life insurance and employee assistance programme.
• 26 days annual leave (pro rata).

To Apply

Please send a cover letter and your CV to jessica@babyzone.org.uk.

Applications close: 30 th November 2025

Interviews: Week commencing 1 st December 2025