Chief Experience & Heritage Destination Leader in London

Chief Experience & Heritage Destination Leader in London

London Full-Time 59400 - 72600 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a talented team to enhance visitor experiences and drive strategic growth.
  • Company: Flagship heritage hospitality destination in Cornwall, part of Babylonstoren and The Newt group.
  • Benefits: Competitive salary, opportunity to shape a legacy, and dynamic work environment.
  • Other info: Join us in safeguarding an extraordinary legacy and driving commercial success.
  • Why this job: Make a real impact on heritage hospitality while ensuring excellence in operations.
  • Qualifications: Strong leadership skills and experience in hospitality management.

The predicted salary is between 59400 - 72600 £ per year.

The Story of Emily is a flagship heritage hospitality destination in Cornwall, part of the Babylonstoren and The Newt group. We seek a General Manager to steer the next phase of growth, integrating visitor experiences with outstanding hospitality and strong commercial performance.

You will lead a talented team, safeguard an extraordinary legacy and drive strategy across admissions, events, retail and estate management, ensuring excellence in all operations.

Chief Experience & Heritage Destination Leader in London employer: Babylonstoren

At The Story of Emily, we pride ourselves on being an exceptional employer that values creativity and collaboration in the heart of Cornwall's stunning heritage landscape. Our commitment to employee growth is reflected in our supportive work culture, where team members are encouraged to innovate and excel, while enjoying unique benefits such as access to exclusive events and a vibrant community atmosphere. Join us to be part of a legacy that not only celebrates history but also fosters personal and professional development.

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Contact Details:

Babylonstoren Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Experience & Heritage Destination Leader in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Babylonstoren. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Babylonstoren

Don't be shy about reaching out to Babylonstoren directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Chief Experience & Heritage Destination Leader in London

Leadership
Strategic Planning
Visitor Experience Management
Hospitality Management
Commercial Acumen
Team Management
Event Coordination

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Babylonstoren and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Babylonstoren

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!