Attractions Manager

Attractions Manager

Full-Time 41700 - 41700 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a living museum, creating engaging experiences and overseeing daily operations.
  • Company: The Story of Emily, a unique immersive exhibition celebrating history and humanitarian work.
  • Benefits: 30 days holiday, free meals, discounts, and a complimentary garden membership.
  • Why this job: Make history come alive while promoting women's rights and cultural understanding.
  • Qualifications: Degree in history or related field, fluent in English and Afrikaans.
  • Other info: Dynamic role with opportunities for creativity and team leadership.

The predicted salary is between 41700 - 41700 ÂŁ per year.

Requirements

  • Must be fluent in English and Afrikaans
  • Must hold a degree in history, arts, museology, archiving or similar

Salary: ÂŁ41,700

Hours: 40 hours per week between Tuesday and Sunday – must include weekends, particularly Sundays

Location: The Story of Emily, St Ive, Liskeard, England

About Us

The Story of Emily is a living museum and immersive exhibition, set within the restored grounds of The Rectory, the family home of Emily Hobhouse. It tells the story of Emily Hobhouse’s life and humanitarian work, offering an inclusive view of the Anglo‑Boer War and her continued fight for women’s rights. The exhibition invites visitors to reflect on the universal complexities of war and its effect on society and civilization.

Position Summary

We are looking for a highly motivated professional with a strong museum or heritage management background and a deep understanding of South African history, particularly the Anglo‑Boer War and its cultural legacy. You will combine this expertise with an interest in emerging technologies to help bring history to life in engaging, innovative ways. You will manage the existing interactive exhibits within the Visitor Attraction and be responsible for the successful implementation of exciting additional guest experiences. You will also oversee the planning, implementation, and continuous improvement of visitor engagement strategies, including events, educational workshops, and curated experiences that interpret South African and British historical themes. As leader of the Welcome and Museum Host team, you will ensure the seamless operation of the attraction and its integration with the wider estate experience. You will be both creative and commercially minded, with a proven ability to deliver visitor growth and revenue uplift while maintaining the authenticity and integrity of the historical content. The role requires a confident, personable, and guest‑focused manager with excellent communication skills and strong attention to detail. You will be adept at operational planning, analysis, and cross‑department collaboration to ensure the highest standards of visitor satisfaction and interpretive quality.

Key Responsibilities

  • Oversee daily operations within the Visitor Attraction (VA)
  • Duty management, troubleshooting, and problem‑solving
  • Ensure every visitor enjoys a high‑quality, educational, and immersive experience
  • Direct responsibility for the efficient operation of the museum exhibits
  • Support the development, interpretation, and implementation of new exhibits and historical content, especially those related to South African and Anglo‑Boer War history
  • Engage visitors through storytelling, guided interpretation, and participatory experiences
  • Plan and execute an extensive programme of workshops, tours, and events within the VA
  • Train, mentor, and support the Welcome and Host team to deliver engaging and historically accurate visitor interactions
  • Collaborate with the marketing team to develop content that highlights the site’s cultural and historical significance

Experience and Skills

  • Proven track record in museum, heritage, or visitor attraction management
  • Academic or professional background in history, museum studies, or heritage interpretation
  • Strong knowledge of South African and Anglo‑Boer War history, and an ability to communicate these narratives to diverse audiences
  • Excellent communication and interpersonal skills
  • High attention to detail and a strong sense of storytelling
  • Proficiency with Microsoft Office and willingness to learn new software
  • Creativity and imagination in designing visitor experiences
  • First‑hand experience of managing a high‑quality visitor attraction
  • Demonstrated experience managing and motivating a team
  • Full, clean driving licence
  • Fluency in written and spoken English and Afrikaans
  • Flexibility and enthusiasm for working in a dynamic environment

Benefits

  • 30 days’ holiday per year
  • Exceptional working environment, with free, estate‑grown meals provided daily while on duty
  • Complimentary Garden Membership for you and your family, including partner gardens across the UK
  • 30% discount in our estate shops and restaurants, plus free delivery for online purchases
  • Discounted hotel stays for staff and family

Job Types: Permanent, Full‑time

Pay: ÂŁ41,700.00 per year

Education: Bachelor's (required)

Work Location: In person

Sponsorship and accommodation available for South African applicants.

Attractions Manager employer: Babylonstoren

The Story of Emily offers a unique and enriching work environment where history comes alive, making it an excellent employer for those passionate about heritage management. With a commitment to employee well-being, the company provides 30 days of holiday, complimentary meals, and opportunities for professional growth through engaging visitor experiences and workshops. Located in the picturesque grounds of The Rectory, employees enjoy a supportive culture that values creativity and collaboration, alongside generous discounts and benefits that enhance both personal and professional life.
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Contact Detail:

Babylonstoren Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Attractions Manager

✨Tip Number 1

Get to know the museum and its mission inside out! When you walk in for that interview, show us how passionate you are about Emily Hobhouse and the Anglo-Boer War. We want to see your enthusiasm shine through!

✨Tip Number 2

Network like a pro! Connect with people in the heritage sector, attend events, and engage with our social media. The more we see your name around, the better your chances of landing that dream role with us!

✨Tip Number 3

Prepare some creative ideas for visitor engagement! Think about how you can use storytelling and technology to enhance the experience at The Story of Emily. We love fresh perspectives, so don’t hold back!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at The Story of Emily.

We think you need these skills to ace Attractions Manager

Fluency in English and Afrikaans
Degree in history, arts, museology, archiving or similar
Museum or heritage management experience
Knowledge of South African history and Anglo-Boer War
Excellent communication skills
Interpersonal skills
Attention to detail
Storytelling ability
Proficiency with Microsoft Office
Creativity in designing visitor experiences
Team management and motivation
Operational planning
Flexibility in a dynamic environment

Some tips for your application 🫡

Show Off Your Passion: When writing your application, let your enthusiasm for history and heritage shine through! We want to see how your love for the Anglo-Boer War and storytelling can bring our exhibits to life.

Tailor Your Experience: Make sure to highlight your relevant experience in museum or visitor attraction management. We’re looking for someone who can demonstrate their skills in engaging visitors and managing teams, so be specific about your past roles!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications and experiences. Remember, we’re looking for attention to detail!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role at The Story of Emily.

How to prepare for a job interview at Babylonstoren

✨Know Your History

Brush up on your knowledge of South African history, especially the Anglo-Boer War. Be prepared to discuss how this history can be interpreted and presented in engaging ways during the interview.

✨Showcase Your Creativity

Think about innovative ideas for visitor experiences and workshops you could implement. Share these ideas during the interview to demonstrate your creativity and understanding of the role.

✨Communicate Effectively

Since excellent communication skills are crucial, practice articulating your thoughts clearly. Prepare to discuss how you would engage diverse audiences through storytelling and guided interpretation.

✨Team Leadership Focus

Highlight your experience in managing and motivating teams. Be ready to provide examples of how you've trained or mentored staff to deliver high-quality visitor interactions in previous roles.

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