Project Support Officer

Project Support Officer

Balsall Common Part-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support project management and coordination for impactful maternity training initiatives.
  • Company: Join Baby Lifeline Training, a not-for-profit improving maternity care for mothers and babies.
  • Benefits: Part-time hours, flexible work environment, and the chance to make a real difference.
  • Why this job: Be part of a passionate team dedicated to enhancing maternity services and saving lives.
  • Qualifications: No specific experience required; just bring your organizational skills and enthusiasm!
  • Other info: This is a 12-month maternity cover role based in Balsall Common.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Contract : Maternity Leave Cover (12 months), Part-time (30 hours a week)

Location : Balsall Common, West Midlands

Department : Research & Development Department

Reports To : Operations Manager

Deadline for applications: Thursday, 6th March

About Baby Lifeline Training

Baby Lifeline Training is a not-for-profit social enterprise which trains around 4,000 delegates annually and is one of the main providers of training health professionals caring for mothers, birthing people and babies in the UK. The training is centred around making improvements to services, and particularly addresses the main causes of avoidable harm and death in maternity and neonatal care.

The Research and Development Team

The Research and Development team undertakes a varied programme of work with the aim of making care better and safer for every pregnant woman, mother, and newborn baby accessing maternity and neonatal services in the UK and internationally. The R&D team:

  • Develops training initiatives : creates the course content, recruits experts to the roles of Course Directors, Course Leads and faculty, develops programmes using insights and knowledge of the national landscape and cutting-edge techniques, develops and improves materials, and writes marketing literature and website copy.
  • Makes a change to services at national level through involvement in national advisory panels, stakeholder groups, and consortiums which focus on policy, research and campaigns.
  • Works with advisory groups and stakeholders to ensure that the organisation’s work and projects are highly relevant to national objectives to improve care, are of high-quality, and are evidence-based.
  • Conducts research to highlight national policy gaps and help inform best practice at government and NHS senior leadership level.
  • Responds to media requests , leads on press release content and responses to national reports on Baby Lifeline’s website and social media.

Job Summary

We are looking for a Project Support Officer to join our enthusiastic and supportive team on a part-time, fixed term basis. The Project Support Officer plays a vital role in supporting the management and delivery of the organisation’s core work. The role focuses on providing administrative, logistical, and coordination support to ensure that projects are completed successfully and align with the organisation’s mission.

Key Responsibilities

Project Coordination :

  • Assist in planning, coordinating, and monitoring the progress of a range of varied projects and initiatives.
  • Support project teams with scheduling, meetings, resource management, and effective communication.
  • Ensure projects align with the organisation’s mission and values.

Documentation and Reporting :

  • Maintain accurate and up-to-date project documentation, including project plans, timelines, meeting notes, and reports.
  • Prepare and distribute regular project updates to internal teams and stakeholders.

Communication and Stakeholder Engagement :

  • Serve as a point of contact for the organisation’s stakeholders, faculty, and partners.
  • Support effective communication across teams to ensure all project objectives are clearly understood and followed.
  • Coordinate and organise meetings for stakeholders and faculty.

Monitoring and Evaluation :

  • Assist in collecting data for monitoring project progress and measuring impact.
  • Support the evaluation of project outcomes, ensuring alignment with intended aims and long-term goals.
  • Maintain records of outcomes and feedback to assist in the organisation’s impact assessment.

Risk and Issue Management :

  • Help identify potential project risks or challenges and escalate them to the team.
  • Support the development and implementation of mitigation strategies to manage risks and challenges.

Process Improvement :

  • Assist in refining and optimising project management processes and best practices to improve efficiency and impact.
  • Participate in reviewing past project outcomes and contribute ideas for improvements in future projects.

Person Specification

Experience :

  • Previous experience in project support, administration, or management. Desirable but not essential to have experience within a not-for-profit or social enterprise setting.
  • Experience in working with diverse teams, including volunteers and stakeholders.

Skills :

  • Strong organisational and multi-tasking abilities to be able to successfully support several projects simultaneously.
  • Excellent communication skills (written and verbal) for stakeholder engagement and report preparation.
  • Proficiency with project management software (e.g. Trello) and Microsoft Office Suite.
  • Experience with online survey tools (e.g. Qualtrics or SurveyMonkey) is desirable but not essential.
  • Data analysis and interpretation is desirable but not essential.

Knowledge :

  • An understanding of the not-for-profit sector would be desirable but not essential.
  • Knowledge about the maternity sector/ NHS is desirable but not essential.

Personal Attributes:

  • Proactive and solution-oriented with a willingness to take initiative and prioritise effectively.
  • Strong attention to detail, ensuring accuracy in documentation, reporting and communication with external stakeholders and faculty.
  • Flexible and adaptable, able to thrive in a dynamic and evolving work environment.
  • Team player with strong interpersonal skills and the ability to work with diverse groups of people.

Working Conditions:

  • Part-time (30 hours), maternity leave cover (12-months).
  • Occasional travel may be required for meetings.
  • Office-based (Balsall Common).

Seniority level

  • Entry level

Employment type

  • Part-time

Job function

  • Project Management and Information Technology
  • Industries
  • Hospitals and Health Care

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Project Support Officer employer: Baby Lifeline Training Ltd

At Baby Lifeline Training, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in maternity and neonatal care. Our supportive work culture fosters collaboration and innovation, providing employees with opportunities for professional growth while working on projects that truly matter. Located in Balsall Common, our part-time Project Support Officer role offers flexibility and the chance to contribute to vital initiatives that improve health outcomes for mothers and babies across the UK.
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Contact Detail:

Baby Lifeline Training Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Project Support Officer

✨Tip Number 1

Familiarize yourself with the maternity and neonatal care sector. Understanding the challenges and current trends in this field will help you engage more effectively with stakeholders and demonstrate your commitment to the mission of Baby Lifeline Training.

✨Tip Number 2

Highlight your organizational skills by preparing examples of how you've successfully managed multiple projects or tasks simultaneously. This will show that you can handle the diverse responsibilities of the Project Support Officer role.

✨Tip Number 3

Network with professionals in the not-for-profit sector, especially those involved in health care training. Building connections can provide insights into the organization and may even lead to referrals.

✨Tip Number 4

Be proactive in demonstrating your communication skills. Prepare to discuss how you've effectively engaged with stakeholders in past roles, as this is crucial for the Project Support Officer position.

We think you need these skills to ace Project Support Officer

Project Coordination
Strong Organizational Skills
Multi-tasking Abilities
Excellent Communication Skills
Stakeholder Engagement
Documentation Management
Data Collection and Analysis
Risk Management
Process Improvement
Proficiency in Project Management Software (e.g. Trello)
Microsoft Office Suite Proficiency
Experience with Online Survey Tools (e.g. Qualtrics, SurveyMonkey)
Attention to Detail
Flexibility and Adaptability
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Project Support Officer position. Make sure you understand the key responsibilities and how your skills and experiences align with them.

Tailor Your CV: Customize your CV to highlight relevant experience in project support, administration, or management. Emphasize any work you've done in not-for-profit settings or with diverse teams, as this is desirable for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving maternity and neonatal care. Mention specific examples of how your skills can contribute to the mission of Baby Lifeline Training and the Research & Development team.

Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to engage with stakeholders effectively and prepare clear reports.

How to prepare for a job interview at Baby Lifeline Training Ltd

✨Show Your Project Management Skills

Be prepared to discuss your previous experience in project support or administration. Highlight specific projects you've worked on, focusing on your role in planning, coordination, and communication.

✨Demonstrate Your Communication Abilities

Since the role involves stakeholder engagement, practice articulating how you effectively communicate with diverse teams. Share examples of how you've facilitated meetings or kept stakeholders informed.

✨Emphasize Your Attention to Detail

The job requires maintaining accurate documentation and reports. Be ready to provide examples of how your attention to detail has positively impacted project outcomes in your past roles.

✨Express Your Passion for the Maternity Sector

Even if you don't have direct experience in the maternity sector, show your enthusiasm for improving care for mothers and babies. Research Baby Lifeline Training's mission and be ready to discuss how you align with their values.

Project Support Officer
Baby Lifeline Training Ltd
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