At a Glance
- Tasks: Coordinate our hub, manage volunteers, and ensure smooth service delivery for families in need.
- Company: Join the Baby Bank Network Bristol, a community-focused charity making a real difference.
- Benefits: Flexible hours, part-time options, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a meaningful impact while working with passionate volunteers and supporting local families.
- Qualifications: Strong organisational skills and a love for teamwork are essential.
The predicted salary is between 28000 - 30000 £ per year.
Baby Bank Network Bristol is looking for two dynamic individuals to share our Service Manager role. Our Service Manager makes sure everything in our storage hub runs smoothly, so we can support as many families as possible. Broadly, the key tasks are to:
- Coordinate our hub making sure it is organised and well stocked
- Manage our team of volunteers to sort donations and pack orders
- Ensure efficient and safe service delivery, including donations coming in and referrals going out
- Collaborate with our team, particularly our office manager, admin assistant and delivery driver, to keep the wider service running smoothly.
A day in the life of our Service Manager includes:
- 9:30 – Catching up with the volunteers: Baby Bank runs on the energy of its volunteers – a brilliant, diverse group who show up every week because they believe in what we do. Katy checks in with how they’re getting on, answers any questions and directs them to the most time‑sensitive tasks.
- 10:00 – The morning check-in: Katy scans what donations have recently come in, and what needs to go out. She checks the referrals – families identified by health visitors or other professionals as looking for support.
- 11:00 – Coordinating all our pre‑loved donations: Pre-loved donations go out almost as quickly as they arrive. Katy and the volunteers sort, clean and check items with care so they’re ready for their new family.
- 12:30 – Collaborating with the team: Katy works closely with our office manager and admin assistant to keep everything moving. She updates the wish list when stock is running low and ensures health and safety paperwork is up to date.
- 2:00 – End of the day: After lunch, Katy catches up with emails and looks at the bigger picture of what needs addressing in the warehouse.
We're looking for two Service Managers to share this role – a total of 30–40 hours a week between you, with core hours of 9:30–2:30, Monday to Friday. Flexible working, part‑time hours and job shares are all welcome. If you're highly organised, love working with people and want your working day to mean something, we'd love to hear from you.
Service Manager in Bristol employer: Baby Bank Network
At Baby Bank Network Bristol, we pride ourselves on being an exceptional employer that values community impact and employee well-being. Our supportive work culture fosters collaboration among a diverse team of volunteers, providing meaningful opportunities for personal and professional growth while ensuring a flexible work-life balance. Located in the heart of Fishponds, our vibrant hub not only allows you to make a real difference in the lives of families in need but also offers a welcoming environment where your contributions are genuinely appreciated.
