At a Glance
- Tasks: Serve guests with a smile and ensure a fantastic dining experience.
- Company: Join Dishoom, a celebrated restaurant group inspired by Bombay's Irani cafes.
- Benefits: Enjoy free meals, flexible shifts, wellness support, and discounts for friends and family.
- Other info: No uniforms, just smart casual attire; opportunities for career advancement and unique team events.
- Why this job: Be part of a vibrant team that values your growth and well-being while making a social impact.
- Qualifications: 1+ year experience in a busy restaurant; passion for hospitality and teamwork required.
Server/Waiter/Waitress
We are proud to be recognised as one of the best places to work in hospitality. Looking after people is at the core of what we do, and we work hard to make life at Dishoom the best it can be. Since 2010, our cafés have celebrated all the food and drink of Bombay. Plus, we have kitchens to ensure our guests can enjoy our food at home!
Alongside running busy sites with large teams, we also believe in doing more. Each year, we pledge to plant a tree for every Dishoom-walle, continue to break down barriers through our cultural events, and support children through our Meal for a Meal initiative. As of this year, we have donated 30 million meals (and counting) to children in the UK and India, with every Dishoomwalle contributing 55 meals per shift to this cause.
How we’ll support you
At Dishoom, we care about supporting you and your well‑being (inside and outside of work).
With this, we tend to think about our team’s well‑being in four different ways:
Financial
- Free weekly wage advances and emergency cash.
- Access to our savings support & financial health planning tool.
- Up to 50% off when dining at Dishoom with friends and family.
- Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
Mental & Physical
- All Babus (Managers) are fully trained in mental health support & First Aid.
- Dedicated support from our confidential advice helpline – available to you or someone in your household – 24 hours a day, 365 days of the year.
- On demand GP appointments, free counselling sessions and life coaching through our wellness app.
- Free fitness sessions every month (including yoga and spin classes).
- Calling all sports fans, we have our very own Dishoom Premier League (an in‑house cricket tournament) where you get to compete with your team at Lord’s, and an annual Dishoom Football league that runs across our cafés and Permit Room teams.
Socials
We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.
You’ll be invited to our:
- Family Mela (Family summer festival)
- Huge Christmas celebration
Plus, we host regular team events across our cafés.
Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once‑in‑a‑lifetime guided tour of Bombay with our co‑founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the chai you can drink!
- £19 - £20 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
- A full‑time role working across 5 days, Monday - Sunday availability required.
- A weekly changing rota provided at least 6 days in advance.
- We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
- Access to our award‑winning training programmes and support. We focus on your development from day one and proudly promoted 326 Dishoomwalles last year!
- The usual number of days holiday a year – paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
- No uniforms here – smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
In Dishoom, we see every team member as valuable and important to ensuring the all‑around brilliant experience for our guests.
We are looking for friendly, attentive and organised people to join our team as Server/Waiter/Waitress.
As a Server/Waiter/Waitress
- Greet our guests day or night with a smile that makes them instantly feel welcomed.
- Transport our guests to Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well‑loved Dishoom dishes.
- You are on point for your guests’ experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a-miss.
So, what are we looking for?
- Previous work experience as a Server/Waiter/Waitress – at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section.
- A desire to grow – we only promote our Head Waiters from within, plus our award‑winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
At Dishoom – everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Food & Beverage, FOH, Front of House, Hospitality Team Member, Waiter, Waitress, Head Waiter, Senior Waiter, Hospitality, Front of House Supervisor, Section Waiter, Floor Supervisor.
Server employer: Babu House
At Dishoom, we pride ourselves on being one of the best employers in the hospitality sector, offering a vibrant work culture that celebrates diversity and teamwork. Our commitment to employee well-being is evident through our comprehensive support systems, including financial assistance, mental health resources, and opportunities for personal growth, such as our award-winning training programmes and unique experiences like the Bombay Bootcamp. With a focus on community and celebration, we ensure that every team member feels valued and has the chance to thrive in their role while enjoying delicious meals and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with Dishoom's unique culture and values. Understanding their commitment to hospitality and community will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Brush up on your knowledge of Indian cuisine and drinks, especially those served at Dishoom. Being able to discuss menu items confidently will impress your interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to work in a high-volume environment. Highlighting specific situations where you managed busy sections or provided excellent customer service will make you stand out.
✨Tip Number 4
Show your willingness to learn and grow within the company. Mention your interest in their training programmes and how you aspire to take on more responsibilities, which aligns with Dishoom's focus on promoting from within.
We think you need these skills to ace Server
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in high-volume restaurant environments. Emphasise your previous roles as a Server, Waiter, or Waitress, and include specific examples of how you followed detailed steps of service.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for hospitality and your understanding of Dishoom's values. Mention your desire to grow within the company and how you can contribute to creating a welcoming atmosphere for guests.
Showcase Your Knowledge:In your application, demonstrate your knowledge of Dishoom’s menu and the cultural significance of the Irani cafes. This shows your enthusiasm for the role and your commitment to providing an exceptional guest experience.
Highlight Teamwork Skills:Since teamwork is crucial in a busy restaurant environment, make sure to mention any experiences where you successfully collaborated with colleagues to ensure smooth operations and excellent service.
How to prepare for a job interview at Babu House
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for serving others and creating memorable dining experiences.
✨Demonstrate Knowledge of Dishoom
Familiarise yourself with Dishoom's unique offerings, including their menu and the concept of Irani cafes. Being able to discuss their food and drink will show your genuine interest in the role and the company.
✨Highlight Your Teamwork Skills
Since Dishoom values clear communication and teamwork, be prepared to share examples of how you've successfully worked in a team environment. Discuss how you handle busy situations and ensure smooth service.
✨Prepare Questions About Growth Opportunities
Dishoom promotes from within and offers training programmes. Prepare thoughtful questions about career development and how you can grow within the company, showing your desire to advance in your role.