People Partner in London

We’re on the lookout for a big-hearted and first-class People Partner to join our People team here at Dishoom. As a People Partner, you will work closely with our cafés to support and coach the team, focusing on team engagement and experience. You will use data to support conversations and be a great thinking partner for our teams. Building great relationships is super important to get things done and will be essential for your success.

You will be the link between café operations and the People Team, always looking at ways to improve what we do, developing initiatives and proactively working across functions to provide and work towards solutions. We’re a growing team (nearly 2,000 Dishoom-wallas!) and this role is hugely important in supporting this. You will be on the ground making sure our teams are happy and ensuring we are focusing on the right things.

The role will report to our Head of People and will be based in Babu House (our head office) in Shoreditch. As a People Partner, it’s likely you’ll spend more time in our cafes. Equally, we recognise that our team sometimes needs some peace and quiet to get things done, so we can be flexible about where you want to work.

Responsibilities

• Working alongside the People Team to identify patterns within cafes and across Dishoom, partnering with relevant stakeholders to reach the right solutions.
• Develop measurable and thoughtful initiatives to improve team engagement with wellbeing at the forefront.
• Use people data to support conversations and influence decisions whilst taking a people-first approach.
• Drive team engagement surveys creating an actionable plan. Working closely with Operations to make Dishoom a happier and healthier place for our teams to work.
• Coach and develop our Babus in people management, providing the right tools and guidance.
• Lead Babu training sessions, developing awareness and capability across our management teams, with emphasis on how we can make Dishoom a great place to work.
• Lead on People projects that focus on happy teams and a supportive work culture.
• Talent mapping and succession planning—working across teams to identify any areas of focus, future potential and risk to proactively plan.
• Manage and support on high-level ER cases; performance management to grievance, ensuring Babus are equipped and knowledgeable on certain processes.

About you

• You must have experience in a similar role – you are able to handle a stack of different scenarios and you’re used to juggling various stakeholders.
• People first approach with the flexibility to think commercially, really understand Dishoom, our culture and who we are when making decisions.
• Fantastic with people – warm and genuinely lovely with every interaction. The ability to build relationships will be natural to you and help you achieve your work.
• Ownership—proactively seeking out solutions and opportunities to improve. You will be a self-starter who loves problem-solving and coming up with new ideas.
• Flexibility and adaptability—the ability to positively challenge our thinking, providing different viewpoints, on how to achieve an outcome.
• Curiosity—apply this to every situation before making a judgment and the outcome will be better for it.
• Data focused—use people data to enhance conversations and drive initiatives.
• Inclusive - you will be as passionate as us about ensuring we look after our teams and create an inclusive environment to work in.
• Knowledge of UK Employment law – be confident in the law with a people first approach to manage ER.
• Extremely organised, focused and motivated- you’ll be comfortable working in a fast-paced environment.
• Top-notch writing skills, with excellent written English and impeccable attention to detail.
• Bags of gravitas and credibility; you use your experience to take decisive action.

Benefits

• A huge summer festival (our Family Mela) and Babus day out and Christmas party.
• Regular team events and a weekly team lunch get together in Babu House.
• 25 days holiday plus bank holidays (plus a day for our Family Mela and another for our Christmas Party).
• Dishoom Black card with a monthly allowance for treating friends and family in our cafes in your own time.
• Food from the café menu when working in cafes.
• Access to a huge discount network saving you money on everything from flights to groceries.
• Subsidised yoga & gym memberships.
• Ongoing support to continue your personal development.
• An extra Day off to take your little one to their first day of school.
• Plus you’ll be in a team of super smart, supportive and ambitious people – all working to create something career-defining in terms of a place for our team to work.

Salary

Sometimes things aren’t an exact match. Maybe your skills are awesome, but don’t tick every box or the salary needs a little tweak. We’re way more interested in finding the right person who can grow with us.

So, if this role has your name all over it (or almost!), go ahead and apply!

*Babu can be a term of respect in India but is more frequently used to refer to bureaucrats behind. At Dishoom- everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.