Sales Performance and Insight Lead

Do you love turning data into decisions? Can you spot what's really happening in a sales pipeline - and help teams act on it fast? At Babington, we are looking for a Sales Performance & Insight Lead to work with our group Head of Sales Optimisation and be the go-to expert for sales insight, reporting and performance intelligence for Babington. This is a high-impact role where your analysis won't sit in a spreadsheet; it will directly shape outcomes, improve conversion, and help more learners start successfully.

This exciting new role is responsible for delivering high-quality sales reporting, analysis, and insight to support effective decision-making across the learner starts journey. The role focuses on maximising the performance of existing sales processes by providing clear visibility of pipeline health, conversion performance, and compliance readiness. Acting as a central point for sales data and reporting, the role ensures leaders and teams have accurate, timely, and actionable insight to improve conversion, reduce fallout, and support the achievement of starts targets.

In this role you will:

• Own sales performance insight end-to-end
• Deliver clear, accurate and timely sales reporting across enquiries, opportunities, conversions and starts
• Build and evolve dashboards and reporting packs that senior leaders genuinely rely on
• Turn complex data into clear commentary, insight and recommendations
• Provide confidence in forecasting and expected starts delivery
• Act as the subject matter expert for sales performance metrics, definitions and data integrity

But this role is about more than reporting; you will actively support performance improvement by:

• Identifying where conversion slows, fallout occurs, or data quality impacts outcomes
• Working closely with sales, onboarding and compliance teams to drive incremental improvements
• Tracking lead-to-start and opportunity-to-start conversion, highlighting risks and opportunities early
• Ensuring reporting is audit-ready, compliant with funding rules, and trusted across the business

What we are looking for:

• Strong experience in sales reporting, sales operations or performance insight
• Advanced skills in Excel and BI tools (Power BI, Tableau or similar)
• A solid understanding of sales pipelines, conversion metrics and CRM systems
• Experience producing actionable insights that influence senior stakeholders
• Ideally, experience within education, apprenticeships or another regulated environment

Most importantly, you are curious, brave enough to challenge constructively, and driven to make things better – not just measure them.

If you want to see more details of this role, please contact Talent@knovia.co.uk to request a copy of the full job description and person specification. We are passionate about developing better futures for our learners and our people, and by joining us you will join a values-led organisation that is ambitious, supportive, and serious about using data to do the right thing.

Benefits:

• Babington Engage
• Bupa Healthcare – Cash plan
• 25 Days annual leave plus Bank holidays
• Additional annual leave purchase scheme
• Employer Pension contribution

We will be conducting interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate. We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Babington is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependent on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.