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For Companies At a Glance
- Tasks: Manage training provider performance and analyze data to track KPIs.
- Company: Join Babington, a purpose-driven organization focused on developing better futures.
- Benefits: Enjoy remote work, flexible hours, professional development, and a comprehensive healthcare plan.
- Why this job: Be part of a mission-driven team that values skills development and social impact.
- Qualifications: Experience in managing relationships with training providers and analyzing performance data is essential.
- Other info: Interviews are ongoing, so apply now to secure your spot!
The predicted salary is between 29000 - 35000 £ per year.
Job Description
Partnership & Performance Manager
UK Remote/working from home
£35,000 – £40,000 Per Annum
As a purpose-driven organisation, we’re all about the 'why’. Babington is committed to developing better futures: for individuals, organisations, and society. For us that means developing skills and creating opportunity for individuals and organisations to perform at their very best.
Summary of role
As a Partnership & Performance Manager, you will be responsible for managing providers performance, analysing data, and tracking results against KPI’s. A key part of the role involves conducting data analysis, identifying trends, and preparing monthly insight reports.
Responsibilities
- Manage and oversee all training provider service contracts (apprenticeships) to include conducting managing providers against KPI’s, contract/performance reviews through regular and structured contact and application of the Continuous Improvement Quality Assurance Framework.
- Manage a number of subcontractors that are part of our Managed Service offer to a key client ensuring that the Supply Chain Management Framework is followed and the DfE funding rules adhered to.
- Develop processes to obtain and incorporate regular learner feedback through visits, analysis of reports, review of agreements and customer experience. Continually improve the effectiveness of communications to improve the service delivery and overall impact.
- Analyse and interpret data to provide a detailed monthly insight report which is to be presented to the Employers Apprenticeship management team and performance summary presentations for each of the Customer Facing Unit leads.
- Manage and lead on escalations from Training Providers and the Client, conducting weekly meetings with Customer Facing Unit leads to support and resolve any issues raised.
Skills & Experience
- Proven track record of managing successful relationships with training providers and employers.
- Experience of managing suppliers at a critical level of importance.
- Industry knowledge and experience in Apprenticeships.
- Demonstrable experience of effective contract, commercial and service management within a complex multi-source service/supplier environment, including performance/SLA/KPI management.
- Experience of analysing complex performance information and presenting the key findings in an impactful manner.
Babington Benefits
- Work from home
- Flexible Working Hours
- Tailored Induction Programme
- Professional Development
- My Babington Rewards
- Bupa Healthcare Plan
- 25 Days annual leave plus Bank holidays
- Additional annual leave purchase scheme
- Employer Pension contribution
- Employee Mortgage Service
- Wellbeing Centre
We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate.
Babington is committed to safeguarding and promoting the welfare of all learners and employees associated with our business. We, therefore, expect all employees to share this commitment and demonstrate our values within all aspects of their work. All offers of employment are subject to relevant vetting checks, including successful completion of an appropriate check through the Disclosure & Barring Service.
We are innovators in Education so why not apply now and join us in Developing Better Futures!
Partnership & Performance Manager employer: Babington
Contact Detail:
Babington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership & Performance Manager
✨Tip Number 1
Familiarize yourself with the key performance indicators (KPIs) relevant to the role. Understanding how these metrics are measured and what constitutes success will help you speak confidently about your ability to manage provider performance.
✨Tip Number 2
Network with professionals in the apprenticeship sector. Engaging with others who have experience in managing training providers can provide you with insights and tips that will be valuable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed supplier relationships in the past. Highlighting your experience with contract management and performance reviews will demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on trends in the apprenticeship landscape. Being knowledgeable about current challenges and opportunities in the industry will show your commitment and readiness to contribute effectively to Babington's mission.
We think you need these skills to ace Partnership & Performance Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Partnership & Performance Manager position. Understand the key responsibilities and required skills, especially around managing provider performance and data analysis.
Tailor Your CV: Customize your CV to highlight relevant experience in managing relationships with training providers and employers. Emphasize any experience you have with KPIs, contract management, and data analysis.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for developing better futures and your understanding of the apprenticeship landscape. Use specific examples from your past experiences that demonstrate your ability to manage performance and analyze data effectively.
Highlight Relevant Skills: In your application, make sure to showcase your skills in contract management, performance analysis, and communication. Mention any tools or methodologies you are familiar with that can help in tracking results and improving service delivery.
How to prepare for a job interview at Babington
✨Understand the 'Why'
Since Babington is a purpose-driven organization, make sure you can articulate why you're passionate about developing skills and creating opportunities. Reflect on your personal motivations and how they align with the company's mission.
✨Showcase Your Data Skills
Be prepared to discuss your experience with data analysis and performance tracking. Bring examples of how you've previously analyzed complex performance information and presented key findings in an impactful manner.
✨Demonstrate Relationship Management
Highlight your proven track record of managing successful relationships with training providers and employers. Prepare specific examples that showcase your ability to handle escalations and resolve issues effectively.
✨Familiarize Yourself with KPIs
Since the role involves managing providers against KPIs, ensure you understand what KPIs are relevant in this context. Be ready to discuss how you've managed performance reviews and continuous improvement in previous roles.
