At a Glance
- Tasks: Help prevent homelessness and support individuals in housing crises with expert advice.
- Company: Join Babergh and Mid Suffolk District Councils, dedicated to building thriving communities.
- Benefits: Enjoy generous leave, competitive pension, wellbeing support, and flexible working options.
- Other info: Dynamic role with opportunities for professional growth and community impact.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and understanding of housing issues are essential.
The predicted salary is between 37280 - 44075 € per year.
We are looking for a Housing Solutions Officer to join our Housing Solutions team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.
About the role
We are focused on the prevention of homelessness, and our Housing Solutions Officers play a key role in the delivery of our homelessness service, working to fulfil the statutory duties in respect of homelessness and access to housing, whilst working in line with the Homelessness Reduction Act 2017. As one of our team of Housing Solutions Officers, you will work directly with people facing a housing crisis, providing expert advice and taking proactive steps to prevent homelessness. The role involves managing a busy caseload, creating personalised housing plans, making statutory homelessness decisions, and working closely with partner agencies and landlords to secure sustainable housing options. Focusing on preventing homelessness, you will assist households in sustaining their current accommodation or securing alternative options to meet their housing and support needs by undertaking comprehensive assessments and carrying out enquiries into each case to establish the council's responsibilities under the homelessness legislation. This is a fast paced, problem solving role, where you will help households find safe, stable accommodation while ensuring legal duties are met, working on your own initiative but also as part of a dedicated team committed to the prevention of homelessness.
About you
We are looking for someone who is an excellent communicator, motivated and passionate in their approach to assisting homeless households. You will:
- have a strong understanding of housing or homelessness issues and the ability to interpret legislation and apply it to individual cases
- have experience of making decisions on homelessness applications and understand the legal tests that need to be applied when reaching a decision
- demonstrate comprehensive experience of Welfare Benefits, including Universal Credit
- be able to manage a busy and varied caseload, work independently, and respond effectively to changing priorities
- be able to handle sensitive situations with professionalism, communicate clearly and maintain high standards of accuracy and fairness
- work well with colleagues and partner agencies and will be committed to delivering a respectful and inclusive service to all customers.
About us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work.
Benefits
We offer a comprehensive benefits package, including:
- Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
- Competitive Local Government Pension Scheme.
- Wellbeing Support and Employee Assistance Programs.
- Private Health Care Options.
- Electric Vehicle Salary Sacrifice Scheme.
- Paid volunteering days.
- Flexible and hybrid working arrangements (Business needs permitting).
- Great learning and development opportunities.
Our ways of working
We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.
For more information
For an informal discussion or to learn more about hybrid working for this role, please contact Sarah Aldous by either calling 01449 724509 or emailing: sarah.aldous@baberghmidsuffolk.gov.uk.
Please read the Job Description and Person Specification before applying for this job opportunity. Closing date: 5 pm, 11 June 2026.
How to apply
Please ensure your application form is fully completed, including employment and education history. Your supporting statement should clearly address how you meet the criteria in the Person Specification.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Housing Solutions Officer in Ipswich employer: Babergh District Council and Mid Suffolk District Council
Babergh and Mid Suffolk District Councils is an exceptional employer dedicated to making a positive impact in the community, offering a supportive work culture that values collaboration and inclusivity. With a comprehensive benefits package, including generous leave, flexible working arrangements, and extensive learning opportunities, employees are empowered to grow professionally while contributing to the prevention of homelessness in one of the UK's most picturesque regions. Join us in making a difference for our residents and enjoy a fulfilling career in a vibrant and beautiful part of Suffolk.
Contact Detail:
Babergh District Council and Mid Suffolk District Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Officer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing solutions and homelessness. Think about your past experiences and how they relate to the role. We want to show that you're not just a fit on paper but also in person!
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, share your motivation for working in housing solutions. Let them see your commitment to making a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Babergh and Mid Suffolk District Councils.
We think you need these skills to ace Housing Solutions Officer in Ipswich
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Housing Solutions Officer and how your skills align with our needs.
Tailor Your Supporting Statement:When writing your supporting statement, be specific! Address how you meet each criterion in the Person Specification. We want to see how your experience and passion for preventing homelessness can make a difference.
Showcase Your Communication Skills:As an excellent communicator, it's important to demonstrate this in your application. Use clear and concise language, and make sure your application is well-structured. This will show us that you can handle sensitive situations professionally.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way to ensure we receive all your details correctly. Plus, it shows you're keen on joining our team at Babergh and Mid Suffolk District Councils.
How to prepare for a job interview at Babergh District Council and Mid Suffolk District Council
✨Know Your Legislation
Make sure you brush up on the Homelessness Reduction Act 2017 and other relevant housing legislation. Being able to discuss how these laws apply to individual cases will show your understanding and commitment to the role.
✨Showcase Your Communication Skills
As a Housing Solutions Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully handled sensitive situations or worked collaboratively with partner agencies in the past.
✨Demonstrate Problem-Solving Abilities
This role is all about finding solutions for those facing housing crises. Think of specific instances where you've managed a busy caseload or made tough decisions under pressure, and be ready to share these during your interview.
✨Align with Their Values
Familiarise yourself with Babergh and Mid Suffolk District Councils' mission and values. Be prepared to discuss how your personal values align with theirs and how you're motivated to make a difference in the community.
