Feel Good Suffolk Advisor in Ipswich

Babergh and Mid Suffolk District Councils

Address: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX

Salary: £31,537 - £36,363 per annum (pro rata for part time)

Hours: Full-time, 37 hours per week

Contract: Fixed Term or Secondment opportunity for 18 months

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team. We are looking for a Feel Good Suffolk Advisor to join our Communities Team. If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About Feel Good Suffolk (FGS): Feel Good Suffolk (FGS) supports people to make positive changes to their health and wellbeing, including losing weight, giving up smoking, and becoming more active. It is designed to provide a choice of services close to people, at the right time to support steady and lasting improvements to people’s health. Delivered as a partnership between Public Health, local authorities, and partners across the health, leisure, voluntary, community, faith, and social enterprise sectors, FGS provides local opportunities for people looking to improve their health, based around a core provision of Weight Management, Smoking Cessation, and Physical Activity services. Our holistic and person‑centred approach will ensure all aspects of health relevant to the client are considered and supported.

About the role: As one of our team of FGS Advisors, you will provide holistic health and wellbeing support to clients accessing the FGS service. You will primarily be based in the community with some remote/office working, and travel across the district to provide face‑to‑face services as well as providing client support over the phone.

Key responsibilities:

• Provide triage and assessment of clients accessing the FGS service.
• Deliver behaviour change interventions and techniques based around Smoking Cessation, Physical Activity and Weight Management as required.
• Motivate and empower clients to make behaviour changes, conducting assessments and creating a personal action plan to improve their health.
• Use Health Coaching techniques to deliver face‑to‑face, digital, and over‑the‑phone 1:1 and group interventions.
• Develop and co‑produce action plans to provide personalised support to individuals, their families and carers.
• Deliver group and one‑to‑one smoking cessation support, coordinating the use of Nicotine Replacement Therapy (NRT) where necessary and delivering sessions using a Cognitive Behavioural Therapy (CBT) approach.
• Work closely and forge strong links with partners across the locality to refer and signpost clients to suitable support, including local authorities, the integrated care board, primary/secondary care, leisure providers and Voluntary, Community, Faith and Social Enterprise organisations.
• Complete touch‑point assessments and evaluations of clients to monitor progress, recording data in a case management system and reporting on outcomes as required.
• Contribute to measurement of change and improvement in health behaviours using relevant outcome measures.
• Equip people with the knowledge, skills and confidence to access information and support via a digital front door, where they can find resources and information to self‑manage their health behaviours.
• Work closely with colleagues across the county as part of the FGS team to ensure collaborative and efficient working.
• Attend community events and complete outreach across the districts.

About you: We are looking for a passionate and motivational person to join our Feel Good Suffolk Team. You will likely have worked in local government, health or voluntary sectors and have gained experience of supporting members of the community with their health and wellbeing. With experience of supporting people to access local services, you will have a good understanding of community health issues and the strengths and barriers faced by residents. You will have a caring nature, empathy and understanding to work with and support individuals from a variety of backgrounds and differing levels of support needs.

You will need to demonstrate:

• Understanding of barriers to healthy lifestyles and health inequalities that can impact health behaviours.
• Good knowledge of the local area and provision around health.
• Understanding of referral, triage, and assessment processes.
• Experience using a case management/customer relationship management system.
• Experience in building personalised action plans and working towards key performance indicators and evaluation processes.
• A broad range of knowledge on health and wellbeing issues.
• Able to manage working relationships and confident to network and make new contacts.
• Desire to undertake training and development opportunities to ensure continual professional development and to boost the FGS provision.

A full UK driving licence and access to a car is essential for this role.

Benefits:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing support and employee assistance programs.
• Private health care options.
• Electric vehicle salary sacrifice scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (business needs permitting).
• Great learning and development opportunities.

For more information, visit our Employee Benefits page.

Our ways of working: We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home and remote based working (business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

For more information: For an informal discussion or to learn more about hybrid working for this role, please contact Louise Hickey by either calling 01473 296489 or emailing louise.hickey@baberghmidsuffolk.gov.uk.

Please read the Job Description and Person Specification.pdf before applying for this job opportunity.

Closing date: 5 pm, 1 July 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.