Compliance Administrator in Ipswich

Babergh and Mid Suffolk District Councils Address: Great Wenham (near Ipswich) CO7 6PS

Salary: £25,583 - £27,254 per annum (pro rata)

Hours: Full Time, 37 hours per week

Contract: Fixed Term or Secondment opportunity for 6 months

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team. We are looking for an Administrator (Administration Officer) to join our Compliance team. The Compliance Team is a critical part of the wider Housing Directorate and oversees the management and monitoring of key compliance areas including gas, electrical safety, asbestos, fire safety, damp and mould, and water hygiene. This role plays an important part in ensuring our compliance records are accurate and up to date.

About the role:

• Reporting to the Business Services Manager, you will provide high-quality administrative support to the Compliance Team, working primarily within our Housing Management System, Open Housing.
• You will support the team by maintaining compliance component data and ensuring records are complete, accurate, and recorded in line with agreed procedures.
• You will be a highly organised, detail-focused individual with the ability to manage a busy workload and meet agreed deadlines.
• Accurately process, update, and maintain compliance component data and records within Open Housing.
• Review and verify compliance documentation against set procedures and update records accordingly.
• Chase, receive, and log outstanding certification and documentation from contractors in line with agreed processes.
• Escalate complex or non-standard issues to senior officers where appropriate.
• Provide general administrative support to the Compliance Team as required.

This role supports the effective delivery of Planned Works Programmes and helps ensure the Council meets its statutory and regulatory compliance obligations.

About you:

• We are seeking a reliable and committed individual with strong administrative skills and a proactive approach to work.
• You will be comfortable working with systems and data and enjoy supporting a wider team.
• You will ideally have strong organisational skills, with the ability to prioritise tasks and work accurately within agreed timescales.
• Excellent administrative skills, with a high level of attention to detail.
• Experience of working with databases or housing management systems (or the ability to learn quickly).
• Previous experience in an administrative or support role, ideally within social housing or a similar environment.
• Good written and verbal communication skills.
• GCSEs (or equivalent) in English and Maths, or the ability to demonstrate equivalent experience.

Full training will be provided, and we welcome applications from candidates who are keen to learn and develop within a compliance-focused environment.

Benefits:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

Our ways of working:

We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.