Communities Officer in Ipswich

Babergh and Mid Suffolk District Councils are looking for a Community Safety Officer with an Anti-Social Behaviour (ASB) specialism to join our Communities Team. If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

As our Community Safety Officer, you will encourage and support others to take an active part in helping the councils develop safe, vibrant, and healthy places to live. This is a key role in supporting and developing place-based community development and engagement programmes to help build communities that are safe, strong, cohesive, and confident.

Key aspects of this role include:

• Support the development and implementation of intervention activities designed to prevent crime, ASB, and the fear of crime, working with other internal teams, external partners, and our communities.
• Assist in delivering excellent ASB services to our customers by providing services to the highest possible standards and ensuring that operational performance remains high and improves.
• Responsible for managing an ASB case load, including completing risk assessments to ensure effective risk management plans are in place for victims identified at a higher risk of harm.
• Lead multi-agency meetings when managing complex ASB cases.
• Assist in the operational delivery of the Western Suffolk Community Safety Partnership ASB priorities, focusing on early intervention and prevention.
• Promote good relationships between the Council, partner agencies, local residents, businesses, communities, and schools.

About you:

Educated to degree level or an equivalent level of knowledge gained in the workplace, we are looking for a confident person with an adaptable approach and excellent communication skills as these are key attributes for this role. You will need to demonstrate a good understanding of what it is like to work within a political environment.

You will have:

• Experience of dealing and working with the general public.
• Experience and understanding of working in a multi-agency community safety environment.
• Knowledge and experience of utilising ASB tools and powers available to the Local Authority and taking enforcement action in relation to ASB and resolving conflict situations.
• Experience of preparing witness statements, legal documents, case reports, and attending court.
• Experience of working within a pressurised environment requiring a high standard of service delivery within tight timescales.
• Experience of using IT systems to include Outlook, Windows, CRM, to intermediate level.
• Competent working knowledge of relevant ASB legislation including experience in applying and maintaining an up-to-date knowledge of legislation.
• Efficient time manager and effective communicator.

This position is subject to a satisfactory DBS check, and you will need to hold a full driving licence with access to a vehicle.

At Babergh and Mid Suffolk District Councils, we are passionate about building communities that people want to live, work, visit, and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private, and voluntary sectors.

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information, please contact either Rachael Young by calling 01473 296468 or by emailing rachael.young@baberghmidsuffolk.gov.uk, Vicky Moseley by calling 01449 724642 or emailing vicky.moseley@baberghmidsuffolk.gov.uk, or Nathan Suley by either calling 01473 296323 or emailing nathan.suley@baberghmidsuffolk.gov.uk.

Please read the Job Description and Person Specification (pdf) before applying for this job opportunity. Closing date: 11.55pm, 8 March 2026. Interview date: Week commencing 23 March 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.