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- Tasks: Support residents in sheltered housing to live independently and manage their wellbeing.
- Company: Babergh and Mid Suffolk District Councils, dedicated to community building.
- Benefits: Generous leave, pension scheme, health care options, and flexible working arrangements.
- Other info: Join a passionate team committed to equality, diversity, and community service.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: NVQ 2 or equivalent, First Aid knowledge, and experience with older people.
The predicted salary is between 31537 - 36363 £ per year.
Babergh and Mid Suffolk District Councils
Address: Playford Court, Sudbury CO10 1JG
Salary: £31,537 - £36,363 per annum (pro rata for part time)
Hours: Full Time, 37 hours per week
Contract: Fixed Term contract or secondment opportunity for 12 months. This role is open to full time, part time, and job share applications, all of which will be assessed equally.
Join our team
We are looking for a sheltered Housing Officer, predominantly to work in Sudbury, to join our Sheltered Housing team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.
About the role
Based predominantly at our Playford Court, Sheltered Housing Scheme in Sudbury, you may be required to provide cover at other schemes when required. The main duties involve visiting and supporting tenants and helping them to live independently. You will carry out a range of housing related support duties for residents of sheltered housing schemes, including:
- welfare calls to residents
- identifying and arranging additional support if required
- respond in an emergency to residents
- maintain accurate and up-to-date records
- complete support plans
- weekly and monthly Health and Safety inspections/checks
- report any safeguarding issues.
You will ensure that the council policies, procedures and risk assessments are strictly adhered to. Reporting to the Sheltered Housing Manager, you will have day to day responsibility for the cleaning staff.
About you
We are looking for a dedicated person who is organised, able to manage a varied and sometimes challenging workload and can communicate well, showing empathy and compassion. You will need to have the following:
- a relevant qualification at NVQ 2 or equivalent knowledge gained through experience
- basic First Aid Certificate
- knowledge and ideally experience of working with older people and an understanding of their needs and an awareness of Safeguarding issues
- IT skills, with experience of Microsoft Office, including Microsoft Excel and Teams
- ability to maintain accurate records
- ability to organise and structure your own working day and work without direct supervision
- an awareness of health and safety matters
- access to a vehicle, and a valid UK driving licence.
About us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with:
- 60 conservation areas
- two National Landscapes
- many picturesque market towns
It is no surprise we are ranked among the top 50 places to live in the UK.
Benefits
We offer a comprehensive benefits package, including:
- Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
- Competitive Local Government Pension Scheme.
- Wellbeing Support and Employee Assistance Programs.
- Private Health Care Options.
- Electric Vehicle Salary Sacrifice Scheme.
- Paid volunteering days.
- Flexible and hybrid working arrangements (Business needs permitting).
- Great learning and development opportunities.
Our ways of working
We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.
For more information
For an informal discussion or to learn more about this role, please contact Donna Williams by either calling or emailing. Please read the Job Description and Person Specification before applying for this job opportunity.
Closing date: 5 pm, 28 April 2026.
How to apply
Please ensure your application form is fully completed, including employment and education history. Your supporting statement should clearly address how you meet the criteria in the Person Specification.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Sheltered Housing Officer, Sudbury in Suffolk employer: Babergh and Mid Suffolk District Councils
Contact Detail:
Babergh and Mid Suffolk District Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing Officer, Sudbury in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Babergh and Mid Suffolk District Councils. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to sheltered housing. Think about your experiences with older people and how you can demonstrate empathy and support – that’s what they’re looking for!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed varied workloads or dealt with challenging situations. This will highlight your ability to work independently, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Sheltered Housing Officer, Sudbury in Suffolk
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description and person specification. Make sure you understand what we're looking for in a Sheltered Housing Officer so you can tailor your application to highlight your relevant skills and experiences.
Complete Your Application Form Thoroughly: When filling out the application form, don’t skip any sections! We want to know all about your employment and education history. A complete form shows us you're serious about the role and helps us get a better picture of your background.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Clearly address how you meet the criteria in the person specification. Use specific examples from your experience to demonstrate your skills and how they align with our values at Babergh and Mid Suffolk District Councils.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at Babergh and Mid Suffolk District Councils
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Sheltered Housing Officer. Familiarise yourself with the key duties like welfare calls, support plans, and health and safety checks. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference for residents.
✨Show Empathy and Compassion
Since this role involves working closely with older people, it's crucial to convey your empathy during the interview. Prepare examples from your past experiences where you've shown compassion or helped someone in need. This will highlight your suitability for the role and align with the council's values.
✨Highlight Relevant Qualifications
Make sure to mention your NVQ 2 or equivalent qualifications, as well as any First Aid training you have. If you have experience working with older adults or knowledge of safeguarding issues, be ready to discuss these in detail. This will reassure the interviewers that you have the necessary skills for the job.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, support available for staff, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.