Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer support to residents and enhance their experience.
- Company: Local government council dedicated to community service and employee growth.
- Benefits: Flexible working hours, competitive leave, pension scheme, and wellbeing initiatives.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Positive work culture with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A local government council in the UK is seeking Customer Support Officers to provide excellent frontline service to residents. This role offers flexibility with opportunities for both full-time and part-time work, alongside a positive working culture that prioritises employee development.
Candidates should possess strong communication skills and a customer-focused approach. Benefits include competitive leave, a pension scheme, and a commitment to wellbeing.
Closing date for applications is 13 February 2026.
Hybrid Customer Support Officer (18-Month FTC) in Stowmarket employer: Babergh and Mid Suffolk District Councils
Contact Detail:
Babergh and Mid Suffolk District Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support Officer (18-Month FTC) in Stowmarket
✨Tip Number 1
Make sure to research the local government council and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in providing excellent service to residents.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will boost your confidence and prepare you for those tricky questions about handling customer queries.
✨Tip Number 3
Network with current or former employees of the council. They can provide insider tips on what it’s like to work there and what the hiring managers are really looking for in a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re tech-savvy and ready to embrace the digital age of customer support.
We think you need these skills to ace Hybrid Customer Support Officer (18-Month FTC) in Stowmarket
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight your experience in customer service. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Tailor Your Application: Take a moment to read through the job description and align your skills with what they're looking for. We want to see how you can bring value to the team, so don’t be shy about showcasing relevant experiences!
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for customer service and how you can contribute to a positive working culture.
Apply Through Our Website: To make sure your application gets to us smoothly, please apply through our website. It’s the best way to ensure we see your application and consider you for the role!
How to prepare for a job interview at Babergh and Mid Suffolk District Councils
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what excellent frontline service looks like and be ready to share examples from your past experiences. This will show that you’re not just familiar with the role but also passionate about providing top-notch support.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Demonstrate Your Flexibility
With the role offering both full-time and part-time options, be prepared to discuss your availability and how you can adapt to different working hours. Highlight any previous experiences where you successfully managed varying schedules or responsibilities.
✨Emphasise Your Commitment to Wellbeing
The council values employee wellbeing, so it’s important to express your understanding of this. Share how you prioritise your own wellbeing and how you believe it contributes to better customer service. This shows that you align with their positive working culture.
