At a Glance
- Tasks: Help prevent homelessness by providing expert advice and creating personalised housing plans.
- Company: Babergh and Mid Suffolk District Councils, dedicated to community support.
- Benefits: Generous leave, competitive pension, wellbeing support, and flexible working options.
- Other info: Opportunity for professional growth and a chance to work with diverse communities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in housing issues, decision-making, and excellent communication skills.
The predicted salary is between 37280 - 44075 £ per year.
Babergh and Mid Suffolk District Councils – Housing Solutions Officer
Location: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX.
Salary: £37,280 – £44,075 per annum (pro rata for part time).
Hours: Full Time, 37 hours per week.
Contract: Fixed Term/Secondment for 9 months (maternity cover).
About the Role
We are focused on the prevention of homelessness, and our Housing Solutions Officers play a key role in the delivery of our homelessness service, working to fulfil statutory duties in respect of homelessness and access to housing, while working in line with the Homelessness Reduction Act 2017. As a Housing Solutions Officer you will work directly with people facing a housing crisis, providing expert advice and taking proactive steps to prevent homelessness. The role involves managing a busy caseload, creating personalised housing plans, making statutory homelessness decisions, and working closely with partner agencies and landlords to secure sustainable housing options. The position requires ability to assess and manage complex cases, ensuring legal duties are met and safe, stable accommodation is secured for households.
You Will
- Have a strong understanding of housing or homelessness issues and the ability to interpret legislation and apply it to individual cases.
- Have experience making decisions on homelessness applications and understand the legal tests that need to be applied when reaching a decision.
- Demonstrate comprehensive experience of welfare benefits, including Universal Credit.
- Be able to manage a busy and varied caseload, work independently, and respond effectively to changing priorities.
- Be able to handle sensitive situations with professionalism, communicate clearly and maintain high standards of accuracy and fairness.
- Work well with colleagues and partner agencies and be committed to delivering a respectful and inclusive service to all customers.
Qualifications
To be considered, applicants should meet the practical experience and knowledge listed in the “You Will” section and possess excellent communication, decision‑making and organisational skills.
Benefits
- Generous leave entitlement – 26 days a year, rising to 31 days after 5 years.
- Competitive Local Government Pension Scheme.
- Wellbeing Support and Employee Assistance Programs.
- Private Health Care Options.
- Electric Vehicle Salary Sacrifice Scheme.
- Paid volunteering days.
- Flexible and hybrid working arrangements (business needs permitting).
- Great learning and development opportunities.
Housing Solutions Officer in Ipswich employer: Babergh and Mid Suffolk District Councils
Babergh and Mid Suffolk District Councils is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With generous leave entitlements, flexible working arrangements, and a commitment to community service, our Housing Solutions Officers play a vital role in making a meaningful impact on the lives of those facing housing crises in Ipswich. Join us to be part of a dedicated team that values inclusivity and provides opportunities for continuous learning and development.
Contact Details:
Babergh and Mid Suffolk District Councils Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Officer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and homelessness issues. Be ready to discuss real-life scenarios where you've made tough decisions or helped someone in a housing crisis.
✨Tip Number 3
Showcase your soft skills! As a Housing Solutions Officer, you'll need to handle sensitive situations with care. Practice communicating clearly and empathetically, as this will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Solutions Officer in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of a Housing Solutions Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills in managing complex cases and understanding housing legislation make you a perfect fit. We want to see real examples of your expertise in action!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your points are easy to follow. This will help us see your communication skills right away.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Babergh and Mid Suffolk District Councils
✨Know Your Legislation
Make sure you brush up on the Homelessness Reduction Act 2017 and other relevant housing legislation. Being able to discuss how these laws apply to real-life scenarios will show your understanding and readiness for the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed complex cases or made tough decisions regarding homelessness applications. This will demonstrate your practical experience and decision-making skills.
✨Communicate Clearly
Practice articulating your thoughts clearly and professionally. Since the role involves sensitive situations, showing that you can communicate effectively with clients and partner agencies is crucial.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage a busy caseload and adapt to changing priorities. Sharing strategies or tools you use to stay organised will highlight your ability to handle the demands of the role.
