At a Glance
- Tasks: Be the first point of contact for housing help and provide essential advice.
- Company: Join Babergh and Mid Suffolk District Councils, making a difference in your community.
- Benefits: Enjoy generous leave, competitive pension, wellbeing support, and flexible working options.
- Other info: Great opportunities for learning and career development in a supportive environment.
- Why this job: Make a real impact by helping people find housing solutions and support vulnerable individuals.
- Qualifications: Understanding of housing issues, strong communication, and problem-solving skills required.
The predicted salary is between 27694 - 31022 € per year.
Location: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX
Salary: £27,694 - £31,022 per annum (pro rata)
Hours: Full Time, 37 hours per week
Contract: Fixed Term Contract or Secondment opportunity for 9 months to cover Maternity Leave
About The Role
First point of contact for people who approach the council for housing help. Assess their situation, give basic housing advice and ensure each case is passed to the appropriate officer. Handle financial tasks linked to homelessness, including making agreed payments; keep accurate records, update the homelessness system and maintain a good understanding of housing law, welfare benefits and the local private rented market. Work closely with colleagues across the council and with external partners such as social care, probation and housing providers. May be asked to support the council’s emergency response arrangements when required.
About You
Good understanding of housing and welfare issues. Strong problem‑solving skills. Ability to communicate clearly with a wide range of people. Can manage a busy and varied workload, work independently and respond calmly to challenging situations. Demonstrates fairness, empathy and professionalism; maintains accurate records and works well with colleagues and partners to deliver a high‑quality service.
Benefits
- Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
- Competitive Local Government Pension Scheme.
- Wellbeing Support and Employee Assistance Programs.
- Private Health Care Options.
- Electric Vehicle Salary Sacrifice Scheme.
- Paid volunteering days.
- Flexible and hybrid working arrangements (Business needs permitting).
- Great learning and development opportunities.
Housing Solutions Assistant in Ipswich employer: Babergh and Mid Suffolk District Councils
Babergh and Mid Suffolk District Councils is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. Located in Ipswich, the role of Housing Solutions Assistant provides meaningful opportunities to make a difference in the community while enjoying generous leave entitlements, flexible working arrangements, and access to comprehensive benefits such as a competitive pension scheme and private healthcare options.
Contact Detail:
Babergh and Mid Suffolk District Councils Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Assistant in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing solutions. Think about scenarios where you've demonstrated problem-solving skills or handled challenging situations. We want you to shine!
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, share your enthusiasm for housing issues and how you can contribute to their team. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Housing Solutions Assistant in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Solutions Assistant role. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills:Since you'll be the first point of contact for people seeking housing help, it's crucial to demonstrate your ability to communicate clearly. Use examples in your application that showcase your problem-solving skills and empathy.
Highlight Relevant Experience:If you've got experience in housing, welfare, or customer service, make it shine! We love seeing how your background can contribute to our mission of providing top-notch support to those in need.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Babergh and Mid Suffolk District Councils.
How to prepare for a job interview at Babergh and Mid Suffolk District Councils
✨Know Your Housing Basics
Make sure you brush up on your knowledge of housing law and welfare benefits. Being able to discuss these topics confidently will show that you understand the role and can handle the responsibilities that come with it.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems, especially in challenging situations. This will demonstrate your ability to think on your feet and manage a busy workload effectively.
✨Practice Clear Communication
Since you'll be dealing with a wide range of people, practice explaining complex issues in simple terms. Role-play with a friend or family member to ensure you can communicate clearly and empathetically during the interview.
✨Familiarise Yourself with the Council's Work
Research Babergh and Mid Suffolk District Councils and their approach to housing solutions. Understanding their values and recent initiatives will help you align your answers with what they’re looking for and show your genuine interest in the role.
