At a Glance
- Tasks: Lead housing services to support tenants and improve community living.
- Company: Babergh and Mid Suffolk District Councils, dedicated to building vibrant communities.
- Benefits: Generous leave, pension scheme, wellbeing support, and flexible working options.
- Other info: Join a forward-thinking team committed to equality and community engagement.
- Why this job: Make a real difference in people's lives while shaping inclusive housing services.
- Qualifications: Proven leadership skills and experience in housing management.
The predicted salary is between 45091 - 52413 £ per year.
Babergh and Mid Suffolk District Councils are looking for a Housing Services Manager to join our Housing Management team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.
About the role
This key management role is central to our transformed Housing Management service and our ambition to be an excellent landlord. You will lead our tenancy sustainment, home ownership, and housing allocation services, overseeing and ensuring effective service delivery and building trust with tenants and leaseholders. You will drive improvements, promote tenant engagement, and ensure compliance with policies. With a focus on equality, diversity, and professional development, you will help shape a responsive and inclusive service.
About you
We are looking for a highly skilled housing professional with a track record of leading teams and delivering service improvements. In this key management role, you will oversee the delivery and development of three key housing services:
- Tenancy Sustainment - embedding proactive support to prevent homelessness and sustain tenancies
- Home Ownership - managing right to buy applications, leaseholder services, and budgets
- Housing Allocations - leading a team of allocation coordinators to provide a smooth and efficient process for terminations and allocations
We are looking for an effective leader with strong project management, communication and negotiation skills, and the experience to confidently manage multi-disciplinary teams. You will demonstrate a strong background in leading diverse teams and working collaboratively across departments and you will be adaptable, policy aware and committed to transparency, tenant engagement, and continuous development. A strategic thinker, you will have a passion for service improvement and a commitment to delivering high-quality, integrated housing services. If you are ready to lead a forward-thinking team and make a real difference, we are very keen to hear from you.
About us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.
Benefits
We offer a comprehensive benefits package, including:
- Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
- Competitive Local Government Pension Scheme.
- Wellbeing Support and Employee Assistance Programs.
- Private Health Care Options.
- Electric Vehicle Salary Sacrifice Scheme.
- Paid volunteering days.
- Flexible and hybrid working arrangements (Business needs permitting).
- Great learning and development opportunities.
We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Housing Services Manager, Ipswich employer: Babergh and Mid Suffolk District Councils
Babergh and Mid Suffolk District Councils is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong focus on employee wellbeing, professional development, and flexible working arrangements, we empower our staff to make a meaningful impact in the communities we serve. Our commitment to equality and diversity, coupled with a comprehensive benefits package, makes us a desirable workplace for those looking to contribute to a thriving and picturesque region.
Contact Details:
Babergh and Mid Suffolk District Councils Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Services Manager, Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. Attend local events or webinars where you can meet people from Babergh and Mid Suffolk District Councils. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the council's values and recent projects. Show us how your experience aligns with their mission to be an excellent landlord. Tailor your responses to highlight your leadership skills and commitment to tenant engagement.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Make sure to highlight your relevant experience in tenancy sustainment and housing allocations in your application.
We think you need these skills to ace Housing Services Manager, Ipswich
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description and person specification. Make sure you understand what we're looking for in a Housing Services Manager so you can tailor your application to highlight your relevant skills and experiences.
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Clearly address how you meet the criteria outlined in the person specification. Use specific examples from your past experiences to demonstrate your skills and achievements that align with our values.
Be Thorough with Your Application Form:Don’t rush through the application form. Ensure every section is fully completed, especially your employment and education history. A well-organised application shows us that you’re detail-oriented and serious about the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it gives you a chance to explore more about our councils and what we stand for!
How to prepare for a job interview at Babergh and Mid Suffolk District Councils
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Housing Services Manager. Familiarise yourself with tenancy sustainment, home ownership, and housing allocations. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing diverse teams. Think about specific situations where you drove service improvements or engaged tenants effectively. This will demonstrate your capability to lead and inspire.
✨Emphasise Collaboration
Since the role involves working across departments, be ready to discuss your collaborative experiences. Share stories that illustrate how you've successfully worked with different teams to achieve common goals, showcasing your adaptability and communication skills.
✨Align with Their Values
Research Babergh and Mid Suffolk District Councils' values and mission. During the interview, express how your personal values align with theirs, particularly around community building and service improvement. This connection can set you apart as a candidate who truly fits their culture.
