Communities Officer in Ipswich

Babergh and Mid Suffolk District Councils are looking for a Community Safety Officer with an Anti-Social Behaviour (ASB) specialism to join our Communities Team. If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

As our Community Safety Officer - ASB specialism, you will encourage and support others to take an active part in helping the councils develop safe, vibrant, and healthy places to live. This is a key role in supporting and developing place-based community development and engagement programmes to help build communities which are safe, strong, cohesive, and confident.

Key aspects of this role include:

• Support the development and implementation of intervention activities designed to prevent crime, ASB, and the fear of crime, working with other internal teams, external partners, and our communities.
• Assist in delivering excellent ASB services to our customers by providing services to the highest possible standards and ensuring that operational performance remains high and improves.
• Responsible for managing an ASB case load, including completing risk assessments to ensure effective risk management plans are in place for victims identified at a higher risk of harm.
• Lead multi-agency meetings when managing complex ASB cases.
• Assist in the operational delivery of the Western Suffolk Community Safety Partnership ASB priorities, focusing on early intervention and prevention.
• Promote good relationships between the Council, partner agencies, local residents, businesses, communities, and schools.

About you: Educated to degree level or an equivalent level of knowledge gained in the workplace, we are looking for a confident person with an adaptable approach and excellent communication skills as these are key attributes for this role. You will need to demonstrate a good understanding of what it is like to work within a political environment.

Key skills and experience we are looking for:

• Experience of dealing/working with the general public.
• Experience and understanding of working in a multi-agency community safety environment.
• Knowledge and experience of utilising ASB tools and powers available to the Local Authority and taking enforcement action in relation to ASB and resolving conflict situations.
• Experience of preparing witness statements, legal documents, case reports, and attending court.
• Experience of working within a pressurised environment requiring a high standard of service delivery within tight timescales.
• Experience of using IT systems to include Outlook, Windows, CRM, to intermediate level.
• Competent working knowledge of relevant ASB legislation including experience in applying and maintaining an up-to-date knowledge of legislation.
• Efficient time manager and effective communicator, you will be at the forefront of some of our key work streams, engaging with teams across the Councils as well as external stakeholders such as voluntary and public sector partners.

This position is subject to a satisfactory DBS check, and you will need to hold a full driving licence with access to a vehicle.

At Babergh and Mid Suffolk District Councils, we are passionate about building communities that people want to live, work, visit, and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private, and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK.

Benefits: We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

Our ways of working: We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote-based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity, and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

For more information, please contact Rachael Young, Vicky Moseley, or Nathan Suley.

Closing date: 11.55pm, Sunday 08 March 2026. Interviews will be week commencing 23 March 2026.

How to apply: Please ensure your application form is fully completed, including employment and education history. Your supporting statement should clearly address how you meet the criteria in the Person Specification.

This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.