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For Companies At a Glance
- Tasks: Support housing services improvement through data analysis and project management.
- Company: Join Babergh and Mid Suffolk District Councils, serving 190,000 residents in beautiful Suffolk.
- Benefits: Enjoy generous leave, a competitive pension scheme, and wellbeing support.
- Why this job: Make a real impact in your community while working in a flexible, hybrid environment.
- Qualifications: Degree level education with experience in housing, process mapping, or community engagement required.
- Other info: Hybrid working options available; commitment to equality and diversity.
The predicted salary is between 30700 - 35800 £ per year.
Babergh and Mid Suffolk District Councils are looking for a Business Improvement Officer to join our team in Housing Transformation. You will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.
As the Business Improvement Officer, you will support the improvement and transformation of the Housing Services, including the use of systems thinking and business process reengineering. You will work alongside the Tenant Insight and Improvement Manager to ensure that tenant insight is considered throughout process mapping and service improvements. You will be a key part of making meaningful changes. Your dynamic and proactive attitude will combine with project management and data analysis to deliver beneficial change for the organisation.
About you
Educated to degree level, we are looking for someone with significant experience in either housing, process mapping, business improvement techniques or community engagement, together with an awareness of the issues affecting residents and their wider communities. You will need to demonstrate:
- Knowledge and experience of business improvement techniques
- Ability to use performance data to drive improvement
- Experience of managing data and reporting requirements, analytics tools and techniques
- Experience of strategic review, continuous improvement, benchmarking and project-based activities
- Experience of managing a diverse portfolio of projects/programmes in a complex organisation to deliver significant organisational benefits
- Ability to master new and complex subject areas
- Problem solving skills and effective communication skills
About us
Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work.
Benefits
- Great opportunities for learning and development
- Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Competitive Local Government Pension Scheme
- Wellbeing Support Programme
- Employee Assist Programme
- Health Care Options
Our ways of working: Work is what we do, not where we go! We are committed to working in a more hybrid way, with a mix of office, home, and remote based working (business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity; Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.
For more information
Please read the Job Description and person specification before applying for this job opportunity. If you wish to discuss the hybrid working approach for this role, or for an informal discussion, please contact Victoria Freer by either calling 01449 724781 or emailing victoria.freer@baberghmidsuffolk.gov.uk.
Closing date: 5pm, 2 April 2025.
When applying, please ensure:
- That you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.
- Your statement indicates how you meet each of the criteria in the ‘Person Profile’ section of the Job Description/Person Specification.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Business Improvement Officer, Ipswich employer: Babergh and Mid Suffolk District Councils
Contact Detail:
Babergh and Mid Suffolk District Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Improvement Officer, Ipswich
✨Tip Number 1
Familiarise yourself with the specific business improvement techniques mentioned in the job description. Understanding systems thinking and business process reengineering will help you speak confidently about how you can contribute to the Housing Transformation team.
✨Tip Number 2
Network with professionals in the housing sector or those who have experience in business improvement roles. Engaging with them can provide insights into the challenges faced in the field and may even lead to valuable connections that could support your application.
✨Tip Number 3
Prepare to discuss your experience with data analysis and performance metrics during the interview. Be ready to share specific examples of how you've used data to drive improvements in previous roles, as this is a key aspect of the position.
✨Tip Number 4
Research Babergh and Mid Suffolk District Councils' current projects and initiatives. Showing that you understand their goals and challenges will demonstrate your genuine interest in the role and how you can make a meaningful impact.
We think you need these skills to ace Business Improvement Officer, Ipswich
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description and person specification. Make sure you understand the key responsibilities and required skills for the Business Improvement Officer position.
Tailor Your Supporting Statement: Craft a supporting statement that directly addresses each criterion in the person profile. Use specific examples from your experience to demonstrate how you meet these requirements.
Highlight Relevant Experience: Emphasise your experience in housing, process mapping, and business improvement techniques. Mention any relevant projects you've managed and the impact they had on the organisation.
Complete the Application Form: Fill out the application form completely, providing detailed information about your employment and educational history. Remember, shortlisting will be based on this form and your supporting statement.
How to prepare for a job interview at Babergh and Mid Suffolk District Councils
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Business Improvement Officer. Be prepared to discuss how your skills and experiences align with the specific requirements, such as process mapping and data analysis.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your knowledge of business improvement techniques and project management. Highlight any relevant projects where you successfully implemented changes that benefited the organisation or community.
✨Emphasise Communication Skills
Effective communication is crucial for this role. Be ready to discuss how you've communicated complex ideas to diverse audiences in the past. Consider sharing instances where your communication skills led to successful outcomes in team projects or stakeholder engagement.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest and helps you assess if the position aligns with your career goals. You might ask about the current challenges facing the Housing Transformation team or how success is measured in this role.
