Food Safety Administrator in Botesdale

Babergh and Mid Suffolk District Councils are seeking an Administrator (Admin and Technical Support Officer) to join our Food and Safety Team. If you share our values and are motivated to make a difference for our residents, clients and communities, we would love to hear from you.

Responsibilities

• Carry out and be responsible for a range of technical and administrative duties in support of the Food and Safety regulatory service area, both in and out of the office.
• Collect samples and information from premises and households, assist with food poisoning and private water supply investigations.
• Carry out audit assessments of low-risk food businesses.
• Maintain and update computer-based and paper records including complex spreadsheets and produce reports from the data.
• Process requisitions, invoices and payments for supplies and services.
• Maintain equipment, stocks of consumables and work out low-cost ways of replacing consumables for ongoing projects.

About You

• We are looking for a confident Administrator with relevant qualifications at NVQ Level 3 or equivalent knowledge gained through experience.
• Experience of working in a similar role and environment would be desirable.
• You will need to demonstrate a thorough understanding of the wide range of services provided by the Food and Safety Team as well as a working knowledge of local government.
• Experience of liaising with external government agencies and customers in a service industry would be beneficial.
• An effective communicator, you will have an inquisitive mindset with the ability to ask questions, seek clarification and exchange information using tact and diplomacy with a range of different people and groups.
• You will have some experience in dealing with members of the public as well as commercial businesses and will display the sensitivity required for sometimes difficult situations.
• Strong IT skills, particularly with Microsoft Office, are essential, and some investigative/analysing skills as you will undertake various questionnaires, investigations and reports such as infectious disease questionnaires.
• A working knowledge and interest in environmental health services would be desirable to support a range of tasks.

About Us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are known for collaboration and partnership working across public, private and voluntary sectors. We strive to be among the top places to live in the UK.

Benefits

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

How to Apply

Please ensure your application form is fully completed, including employment and education history, and that your supporting statement clearly addresses how you meet the criteria in the Person Specification. DBS checks or police vetting will be required for relevant posts. The authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Closing date: 5pm, 20 February 2026.

Additional Information

• Step 1 - read the advert and the Job Description and Person Specification (JD and PS).
• Step 2 - complete the Supporting Statement template.
• Step 3 - complete the online application and upload your statement. Your statement should indicate how you meet the criteria in the 'Person specification' section of the JD and PS and should be no more than 2 sides of A4, using the provided template. It is required to upload your statement on your online application; without this, your interest will not be progressed.