Infrastructure Support Officer in Ipswich

Babergh and Mid Suffolk District Councils are looking for an experienced and enthusiastic Infrastructure Support Officer to join the team in Ipswich, Suffolk. You will join us on a part time, permanent basis (21 hours per week). The successful candidate will earn a competitive salary of £31,537 - £36,363 per annum pro rata. This role is open to part time and job share applications, all of which will be assessed equally.

We are looking for an Infrastructure Officer to join our Planning Key Sites and Infrastructure team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About the role

This is an exciting opportunity to be part of a dedicated team responsible for:

• the collection and expenditure of the Community Infrastructure Levy (CIL) for both Babergh and Mid Suffolk District Councils on infrastructure across Central Suffolk
• the management of the monitoring, collection and expenditure of s106 obligations through legal agreements
• the interpretation and the operation of the CIL Regulations with regards to approved development and issuing formal Notices for CIL (e.g. Liability and Demand), dealing with consequent appeals
• providing support to other team members working towards the delivery of infrastructure including the apportionment of the Parish Neighbourhood CIL.

Key Responsibilities

• Processing of s106 legal agreements into Exacom (the database used for recording developer contributions).
• Raising of Demand Notices (invoices) for collection of s106 financial obligations including calculating any indexation or interest due.
• Dealing with enquiries from solicitors, developers and others regarding s106 legal agreements in a timely manner.
• Effectively monitor s106 legal agreements ensuring that compliance with the obligations is met.
• Cleansing of data that is held within Exacom to ensure that the Developer Contributions database is accurate.
• Management of Annual Parish Neighbourhood CIL Returns including checking, recording data and monitoring of the returns.
• Assisting in undertaking tasks as required under the Community Infrastructure Levy (CIL) Regulations, when required to do so in support of the collection and expenditure of CIL.

About you

You will enjoy working in a dynamic environment, be passionate about systems and processes and be detail oriented, able to focus on key issues. You will have excellent verbal and written communication skills and an ability to understand and interpret policies, and legislation and to clearly convey key information to a non-technical audience. You will have strong IT skills with the ability to use multiple IT systems with excellent attention to detail. You will be self-motivated and able to work on your own initiative as well as in a team, with the ability to use your own judgment and creativity to resolve problems.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK.

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

Our ways of working

We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

Closing date: 5pm, 15 April 2026

Interview date: 23 April 2026

If you think you have what it takes to be successful in this Infrastructure Support Officer role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

Babergh and Mid Suffolk District Councils are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.