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For Companies At a Glance
- Tasks: Lead a team to enhance housing services and support tenants effectively.
- Company: Join Babergh and Mid Suffolk District Councils, serving 190,000 residents in beautiful Suffolk.
- Benefits: Enjoy generous leave, a competitive pension scheme, and wellbeing support.
- Why this job: Make a real impact in your community while working in a flexible, hybrid environment.
- Qualifications: Experience in housing management and strong leadership skills are essential.
- Other info: DBS checks required; apply even if you don't meet all qualifications!
The predicted salary is between 43693 - 50788 £ per year.
Babergh and Mid Suffolk District Councils are looking to recruit a Housing Services Manager to join our team based in Ipswich, Suffolk. You will join us on a full time, permanent basis. The successful candidate will earn a competitive salary of £43,693 - £50,788 per annum (pro rata for part time).
What we are looking for
We are looking for an experienced and driven Housing Manager to join our Housing Management Team. To be successful you will share our values, commitment and motivation to make a difference for our residents, clients, and communities. This new role is central to our transformed Housing Management service and our ambition to be an outstanding landlord.
About the role
In this key management role in our newly transformed Housing Management Team, you will oversee and ensure effective service delivery and build trust with tenants and leaseholders. The main areas of responsibility will be:
- Tenancy sustainment - embedding proactive support to prevent homelessness and sustain tenancies.
- Home ownership - managing right to buy applications, leaseholder services, and budgets.
- Administrative support - leading a small team supporting the wider department.
You will drive improvements, promote tenant engagement, and ensure compliance with policies. With a focus on equality, diversity, and professional development, you will help shape a responsive and inclusive service.
About you
We are looking for a highly skilled housing professional with a track record of leading teams and delivering service improvements. You will have a strong background in leading diverse teams and working collaboratively across departments. You will bring effective leadership, project management, communication and negotiation skills, and will have the experience to confidently manage tenancy sustainment, home ownership, and administrative functions. You will be adaptable, policy aware and committed to transparency, tenant engagement, and continuous development. You will also be a strategic thinker with a passion for service improvement and a commitment to delivering high-quality, integrated housing services.
If you are ready to lead a forward thinking team and make a real difference, we are very keen to hear from you.
About us
Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We provide homes and services to almost 7,000 council tenants across the districts. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.
Benefits of working for us
- Great opportunities for learning and development.
- Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Program.
- Employee Assist Program.
- Health Care Options.
Our ways of working:
Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.
Closing date: 5pm, 12 June 2025. If you think you have what it takes to be successful in this Housing Services Manager role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
Housing Services Manager employer: Babergh and Mid Suffolk District Council
Contact Detail:
Babergh and Mid Suffolk District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities in housing management within the Babergh and Mid Suffolk areas. Understanding local issues will help you demonstrate your commitment to making a difference for residents during interviews.
✨Tip Number 2
Network with current or former employees of Babergh and Mid Suffolk District Councils. They can provide valuable insights into the organisational culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare examples of how you've successfully led diverse teams and implemented service improvements in previous roles. Be ready to discuss these experiences in detail, as they align closely with the responsibilities of the Housing Services Manager position.
✨Tip Number 4
Showcase your understanding of tenant engagement strategies and how you've previously fostered trust with tenants and leaseholders. This will highlight your alignment with the council's goal of being an outstanding landlord.
We think you need these skills to ace Housing Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management, team leadership, and service improvement. Use specific examples that demonstrate your skills in tenancy sustainment and home ownership.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for making a difference in the community. Address how your values align with those of Babergh and Mid Suffolk District Councils and mention your commitment to equality and diversity.
Highlight Leadership Experience: Emphasise your previous roles where you led diverse teams and delivered successful projects. Provide concrete examples of how you have driven improvements and engaged with tenants in past positions.
Showcase Communication Skills: In your application, illustrate your strong communication and negotiation skills. Mention any relevant experiences where you effectively managed stakeholder relationships or resolved conflicts.
How to prepare for a job interview at Babergh and Mid Suffolk District Council
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Services Manager. Familiarise yourself with tenancy sustainment, home ownership processes, and administrative support functions. This will help you demonstrate your knowledge and how your experience aligns with their needs.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing diverse teams. Be ready to discuss how you've driven service improvements and engaged with tenants in previous roles, as this is crucial for the position.
✨Emphasise Communication and Collaboration
Since the role involves working collaboratively across departments, be prepared to discuss your communication strategies. Share instances where you've successfully negotiated or collaborated with other teams to achieve common goals.
✨Align with Their Values
Research Babergh and Mid Suffolk District Councils' values and mission. During the interview, express how your personal values align with theirs, particularly regarding equality, diversity, and community engagement. This will show your commitment to making a difference for residents.
