Customer Support Officer - Hybrid, 18-Month FTC

Customer Support Officer - Hybrid, 18-Month FTC

Full-Time 31022 - 31022 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch customer service and resolve queries efficiently.
  • Company: Babergh and Mid Suffolk District Council, committed to community support.
  • Benefits: Competitive salary, generous leave, pension scheme, and well-being support.
  • Other info: Hybrid role with a supportive team and career development opportunities.
  • Why this job: Join a flexible work environment and make a difference in your community.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 31022 - 31022 £ per year.

Babergh and Mid Suffolk District Council is seeking a Customer Support Officer in Stowmarket for a fixed term or secondment of 18 months. The successful candidate will earn a competitive salary between £27,694 and £31,022 per annum, pro rata for part-time. This position supports a flexible working environment, combining home and office work.

Responsibilities include:

  • Providing excellent customer service through various methods
  • Handling a high volume of calls
  • Resolving queries efficiently

We offer a comprehensive benefits package, including generous leave, a pension scheme, and well-being support.

Customer Support Officer - Hybrid, 18-Month FTC employer: Babergh and Mid Suffolk District Council

Babergh and Mid Suffolk District Council is an excellent employer, offering a supportive and flexible working environment in Stowmarket. With a strong focus on employee well-being, we provide a comprehensive benefits package, including generous leave and a pension scheme, alongside opportunities for professional growth and development. Join us to make a meaningful impact in the community while enjoying a balanced work-life experience.

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Contact Details:

Babergh and Mid Suffolk District Council Recruitment Team

We think you need these skills to ace Customer Support Officer - Hybrid, 18-Month FTC

Customer Service
Communication Skills
Problem-Solving Skills
Call Handling
Query Resolution
Time Management
Adaptability