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- Tasks: Coordinate and manage void property repairs, ensuring timely and efficient service delivery.
- Company: Join Babergh and Mid Suffolk District Council, dedicated to building vibrant communities.
- Benefits: Enjoy generous leave, competitive pension, wellbeing support, and flexible working options.
- Why this job: Make a real difference in your community while developing your career in a supportive environment.
- Qualifications: GCSEs in English and maths, with experience in a busy service environment preferred.
- Other info: Hybrid working model promotes flexibility and collaboration for all team members.
The predicted salary is between 37280 - 44075 £ per year.
Babergh and Mid Suffolk District Council are looking to recruit a Voids Coordinator to join our team based in Great Wenham Operational Hub, Near Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £37,280 - £44,075 per annum (pro rata for part time).
We are looking for a Voids Coordinator to join our Housing Repairs and Maintenance team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.
About the role
Our Housing Service have been going through an exciting period of change, with a new operating model being developed for the Housing Repairs and Maintenance Team with void repairs and maintenance being carried out by our supply chain partner. Reporting to the Voids Contract Manager, you will have responsibility for organisation and coordination of the Voids Service including, but not limited to:
- Coordinating and providing administrative support for the effective delivery of voids associated works.
- Delivering a customer-focused voids service, in a timely, cost-effective, and safe manner.
- Coordinating the scheduling of all void property inspections and repairs to ensure that works are planned and delivered in line with the void standard, procedures, and timelines.
- Monitoring and reporting on the progress of works.
- Continually monitoring the quality and success of all void works, using data, analysis and insight to instigate appropriate improvements and recommendations.
- Providing robust administrative support functions to support the Voids Manager in budget monitoring, managing necessary databases and systems.
- Working closely and collaboratively with colleagues and stakeholders across both Councils and externally to drive improvements and offer a first-class service to our customers.
- Being the primary point of contact for operational colleagues so that they can manage the lettings process alongside the refurbishment works.
- Ensuring compliance with legislative requirements.
About you
We are looking for an efficient and organised professional, to take responsibility for the scheduling of void works creating maximum efficiency and ensuring key performance indicators are maintained to the highest level. You will have a good eye for detail, combined with a customer focused mindset, proven communication and IT skills, and a commitment to providing a first-class voids service. A good standard of education with GCSE's (or equivalent) in English and mathematics at grade C/4 or above is essential along with similar work experience gained in a busy service environment. Experience of having previously worked within a Repairs, Maintenance and Voids environment would be a significant benefit.
About us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with:
- 60 conservation areas
- Two National Landscapes
- Many picturesque market towns
It is no surprise we are ranked among the top 50 places to live in the UK.
Benefits
We offer a comprehensive benefits package, including:
- Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
- Competitive Local Government Pension Scheme.
- Wellbeing Support and Employee Assistance Programs.
- Private Health Care Options.
- Electric Vehicle Salary Sacrifice Scheme.
- Paid volunteering days.
- Flexible and hybrid working arrangements (Business needs permitting).
- Great learning and development opportunities.
Our ways of working
We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.
Closing date: 5 pm, 19 March 2026. If you think you have what it takes to be successful in this Voids Coordinator role, even if you don't meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Voids Coordinator in Colchester employer: Babergh and Mid Suffolk District Council
Contact Detail:
Babergh and Mid Suffolk District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Coordinator in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing and maintenance sectors, especially those connected to Babergh and Mid Suffolk District Council. A friendly chat can open doors and give you insights that might just land you that Voids Coordinator role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the council's recent projects and their approach to voids management. This shows you're genuinely interested and ready to contribute to their mission of building better communities.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully coordinated projects or managed schedules in previous roles. Highlighting your efficiency will resonate well with the team looking for a Voids Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our team at Babergh and Mid Suffolk District Council.
We think you need these skills to ace Voids Coordinator in Colchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how motivated you are to make a difference in our communities and how your values align with ours.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in repairs, maintenance, or voids. We love seeing how your skills can contribute to our Housing Repairs and Maintenance team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, so we can easily see how you fit the Voids Coordinator role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Babergh and Mid Suffolk District Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Voids Coordinator role. Familiarise yourself with the responsibilities mentioned in the job description, such as coordinating void property inspections and ensuring compliance with legislative requirements. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Organisational Skills
As a Voids Coordinator, being organised is key. Prepare examples from your past experiences where you've successfully managed schedules or coordinated projects. Highlight how you maintained efficiency and met key performance indicators, as this will resonate well with the interviewers.
✨Emphasise Customer Focus
The role requires a customer-focused mindset, so be ready to discuss how you've provided excellent service in previous positions. Share specific instances where you went above and beyond to meet customer needs, as this will show that you align with the council's values of making a difference for residents and communities.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the new operating model for the Housing Repairs and Maintenance Team or how they measure success in the Voids Service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.