Business Support Officer in Colchester

Business Support Officer in Colchester

Colchester Full-Time 26500 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide essential business support to the Voids Team in housing maintenance.
  • Company: Join Babergh and Mid Suffolk District Councils, dedicated to community building.
  • Benefits: Enjoy generous leave, pension scheme, wellbeing support, and flexible working options.
  • Other info: Hybrid working environment with great career development opportunities.
  • Why this job: Make a real difference in your community while developing your skills.
  • Qualifications: Proficient administration skills and NVQ 3 or equivalent experience required.

The predicted salary is between 26500 - 30000 £ per year.

Overview

Babergh and Mid Suffolk District Councils are looking to recruit a Business Support Officer to join our team based in Great Wenham (Near Ipswich), Suffolk. You will join us on a full-time, fixed term or secondment opportunity for 12 months. The successful candidate will earn a competitive salary of £31,537 - £36,363 per annum (pro rata for part time).

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team

We are looking for a Business Support Officer to join our Voids Team within Housing Repairs and Maintenance.

About the role

The Housing Repairs and Maintenance team oversee the upkeep and maintenance of our housing portfolio, with their own team of trade professionals and voids are supported by our procured contractor.

Reporting to the Business Services Manager you will be responsible for providing Business support to the Voids Team for the effective delivery of all associated works.

Responsibilities

  • maintain manual and electronic records, including data input and extraction
  • compile documentation including letters, reports and spreadsheets
  • input business information into databases, ensuring accuracy, confidentiality and security
  • raise and process work orders, purchase orders, and invoices from the Void Contractor and Void Surveyors
  • assist in the monitoring of spend against budget
  • produce ad-hoc reports when required
  • provide general business support to the Void Contract Manager including attending meetings and taking minutes when required

About you

We are looking for a proficient Administrator, who can demonstrate:

  • highly effective and innovative business support skills
  • achievement of NVQ 3 /ONC level or equivalent level of knowledge through experience
  • a good standard of education with a GCSE (or equivalent) in English and Mathematics at level C or above and suitable work experience for delivering in the role.
  • experience of working within a Repairs and Maintenance environment (desirable)

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

  • 60 conservation areas
  • two National Landscapes
  • many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK.

Benefits

We offer a comprehensive benefits package, including:

  • Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
  • Competitive Local Government Pension Scheme.
  • Wellbeing Support and Employee Assistance Programs.
  • Private Health Care Options.
  • Electric Vehicle Salary Sacrifice Scheme.
  • Paid volunteering days.
  • Flexible and hybrid working arrangements (Business needs permitting).
  • Great learning and development opportunities.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

Closing date: 5pm, 22 October 2025.

If you think you have what it takes to be successful in this Business Support Officer role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

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Business Support Officer in Colchester employer: Babergh and Mid Suffolk District Council

Babergh and Mid Suffolk District Councils offer a supportive and inclusive work environment in the picturesque setting of Great Wenham, Suffolk. With a strong commitment to employee wellbeing, generous leave entitlements, and flexible working arrangements, we empower our staff to thrive both personally and professionally. Join us to contribute to meaningful community development while enjoying excellent growth opportunities and a collaborative culture.

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Contact Details:

Babergh and Mid Suffolk District Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Officer in Colchester

Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to Babergh and Mid Suffolk District Councils. A friendly chat can open doors and give you insights that might just land you that Business Support Officer role.

Tip Number 2

Prepare for the interview by researching the councils and their values. Show us how your skills align with their mission of building communities. Tailor your answers to reflect your understanding of their work and how you can contribute.

Tip Number 3

Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident and articulate when discussing your experience and how it relates to the responsibilities of the Business Support Officer.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Business Support Officer in Colchester

Business Support Skills
Data Input and Extraction
Documentation Compilation
Database Management
Work Order Processing
Budget Monitoring
Report Production

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience in administration and any specific skills that match the job description. We want to see how you can bring value to our Voids Team!

Show Off Your Skills:Don’t be shy about showcasing your business support skills! Whether it’s data management, report writing, or budget monitoring, let us know how you’ve excelled in these areas. We love seeing examples of your achievements!

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do just that!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the details you need about the role and our team!

How to prepare for a job interview at Babergh and Mid Suffolk District Council

Know Your Stuff

Make sure you understand the role of a Business Support Officer and the specific responsibilities within the Voids Team. Brush up on your knowledge of housing repairs and maintenance, as well as any relevant software or systems they might use.

Showcase Your Skills

Prepare examples that highlight your business support skills, especially in data management and documentation. Think about times you've successfully maintained records or produced reports, and be ready to discuss these during the interview.

Ask Smart Questions

Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Be Yourself

While it's important to be professional, don’t forget to let your personality shine through. The councils value collaboration and community, so showing that you’re a good cultural fit can make a big difference.