At a Glance
- Tasks: Support residents in sheltered housing to live independently and manage their wellbeing.
- Company: Join Babergh and Mid Suffolk District Councils, dedicated to community building.
- Benefits: Enjoy generous leave, pension scheme, health care options, and flexible working arrangements.
- Other info: Access to a vehicle and driving licence essential; great career growth opportunities await!
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ 2 or equivalent experience, First Aid certificate, and strong IT skills required.
Babergh and Mid Suffolk District Councils are seeking a Sheltered Housing Officer based in Botesdale, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £31,537 - £36,363 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally.
We are looking for a Sheltered Housing Officer to join our Sheltered Housing Team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.
About the role
Based predominantly at our Sheltered Housing Schemes in Eye and Botesdale, you may be required to provide cover at other schemes when required. The main duties involve visiting and supporting tenants and helping them to live independently. You will carry out a range of housing related support duties for residents of sheltered housing schemes, including:
- welfare calls to residents, identifying and arranging additional support if required
- respond in an emergency to residents
- maintain accurate and up-to-date records
- complete support plans, viewings and sign ups
- weekly and monthly Health and Safety inspections/checks
- report any safeguarding issues
You will ensure that the council policies, procedures and risk assessments are strictly adhered to. Reporting to the Sheltered Housing Manager, you will have day to day responsibility for the cleaning staff.
About you
We are looking for a dedicated person who is organised, able to manage a varied and sometimes challenging workload and can communicate well, showing empathy and compassion. You will need to have the following:
- A relevant qualification at NVQ 2 or Equivalent knowledge gained through experience.
- Basic First Aid Certificate
- Knowledge of the needs of older people and an awareness of Safeguarding issues
- IT skills required with considerable experience of Microsoft Office package including Microsoft Excel and Teams.
- Ability to maintain accurate records
- Ability to organise and structure your own working day and work without direct supervision
- An awareness of health and safety matters
This role is based on site, with time divided between two sheltered schemes at Eye and Botesdale and sometimes covering other schemes nearby, therefore access to a vehicle and a valid UK driving licence are essential.
About us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with:
- 60 conservation areas
- two National Landscapes
- many picturesque market towns
It is no surprise we are ranked among the top 50 places to live in the UK.
Benefits
We offer a comprehensive benefits package, including:
- Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
- Competitive Local Government Pension Scheme.
- Wellbeing Support and Employee Assistance Programs.
- Private Health Care Options.
- Electric Vehicle Salary Sacrifice Scheme.
- Paid volunteering days.
- Flexible and hybrid working arrangements (Business needs permitting).
- Great learning and development opportunities.
Our ways of working
We believe work is what we do, not just where we go. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.
Closing date: 5 pm, 9 September 2026
If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Sheltered Housing Officer in Botesdale employer: Babergh and Mid Suffolk District Council
Babergh and Mid Suffolk District Councils is an exceptional employer, offering a supportive work culture that prioritises community impact and employee well-being. With flexible working arrangements, generous leave entitlements, and a commitment to professional development, we empower our staff to thrive while making a meaningful difference in the lives of our residents. Join us in a picturesque location known for its conservation areas and vibrant market towns, where your contributions will be valued and recognised.
Contact Details:
Babergh and Mid Suffolk District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sheltered Housing Officer in Botesdale
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Babergh and Mid Suffolk District Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Babergh and Mid Suffolk District Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Babergh and Mid Suffolk District Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Babergh and Mid Suffolk District Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Sheltered Housing Officer in Botesdale
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Babergh and Mid Suffolk District Council:Before hitting send, make sure to tailor your application specifically to Babergh and Mid Suffolk District Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Babergh and Mid Suffolk District Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
