At a Glance
- Tasks: Be the go-to expert for our internal HubSpot portal and optimise operations across teams.
- Company: Join BabelQuest, an Elite HubSpot Partner with a vibrant culture.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment.
- Other info: Work in a dynamic team focused on innovation and collaboration.
- Why this job: Make a real impact in a role that drives operational excellence and client satisfaction.
- Qualifications: 3+ years as a HubSpot Administrator with strong analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
As the internal HubSpot RevOps Administrator for BabelQuest, you will be the single owner and technical expert for our internal HubSpot portal. Your mission is to ensure our Sales, Marketing, Delivery, and Finance teams have a scalable, predictable, and clean operational foundation to deliver world-class service to our clients. You will play a crucial role in ensuring our internal systems reflect the operational excellence we provide to our Elite Partner clients.
Core Responsibilities
- Platform Governance & System Health (30%)
- Serve as the primary administrator for the internal HubSpot portal (all Hubs: Marketing, Sales, Service, Operations, and CMS).
- Manage user access, roles, permissions, and security settings in compliance with internal and data privacy policies.
- Design, implement, and maintain the data model (properties, custom objects, associations) to reflect our growing business and reporting needs.
- Working closely with our Technical Consultant, maintain tech stack integrations (e.g., Finance/ERP system, internal project management tools, website) via Operations Hub and custom APIs, ensuring seamless, reliable data flow.
- Maintain the integration between HubSpot and key business systems, including the internal Professional Services Automation (PSA) tool, ensuring reliable data flow from the sales process into project scoping and management.
- Revenue Process Automation & Optimisation (30%)
- Architect and optimise complex automated workflows for lead routing, lead scoring, lifecycle stage progression, and internal task management across the Sales and Delivery process.
- Continuously refine our sales pipeline configuration, deal stages, forecasting settings, and sales activity logging to drive high-quality internal reporting.
- Work with the Marketing team to ensure all inbound assets are correctly configured and integrated for accurate attribution.
- Design and optimise the Sales-to-Service Handoff automation, ensuring timely creation of Service Tickets, client records, and project placeholders upon deal closure.
- Client Delivery & Service Operations (20%)
- Administer, configure and maintain the tools which underpin the delivery and CEM functions.
- Collaborate with the Delivery Team and Technical Consultant to configure, test, and maintain the PSOhub integration and data synchronisation.
- Develop and manage reporting dashboards specifically focused on delivery metrics, including project profitability, resource utilisation, and client retention rates.
- Data Quality and Reporting (20%)
- Take full ownership of internal data integrity by implementing deduplication strategies, regular data cleaning, and data validation rules.
- Design, build, and maintain all executive and team-level dashboards and reports, focusing on Marketing ROI, Sales Pipeline Health, Client Retention/Churn, and team efficiency metrics.
- Serve as the internal subject matter expert for data analysis, providing insights and recommendations to leadership to optimise the customer journey and improve operational efficiency.
What we’re looking for
- 3+ years of hands‑on experience as a HubSpot Administrator, CRM Manager, or RevOps Specialist.
- Deep expertise across the HubSpot platform, particularly Operations Hub and advanced features like custom‑coded workflows and custom objects.
- Proven track record of maintaining data integrity and troubleshooting complex integrations between HubSpot and other business systems.
- Strong analytical skills with proficiency in building detailed reports and dashboards for executive review.
- HubSpot Certifications: RevOps, HubSpot Admin, and at least two Hub‑specific certifications.
Why you’ll love working here:
- Work for an Elite HubSpot Partner at the forefront of the RevOps industry.
- Flexible working: Enjoy a mix of home and office‑based work.
- Generous leave: Benefit from up to 30 days of paid annual leave and unlimited unpaid leave.
- Sabbatical and bonus: Celebrate five years with the company with a month‑long paid sabbatical and a £2,000 bonus.
- Work‑life balance: Enjoy benefits worth £650 per year to support your well‑being.
- Employee of the Month awards.
- Competitive salary: Commensurate with experience.
We are only accepting applications from the United Kingdom and Northern Ireland.
HubSpot RevOps Administrator (Internal Systems) employer: BabelQuest
At BabelQuest, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises innovation, collaboration, and employee well-being. As a HubSpot RevOps Administrator, you'll enjoy flexible working arrangements, generous leave policies, and opportunities for personal and professional growth within a supportive team dedicated to delivering outstanding results for our clients. Join us in a role that not only values your expertise but also rewards your commitment with competitive salaries and unique benefits like sabbaticals and wellness support.
StudySmarter Expert Advice🤫
We think this is how you could land HubSpot RevOps Administrator (Internal Systems)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BabelQuest on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into HubSpot's features and how they relate to the role. Show us you know your stuff by discussing specific examples of how you've optimised workflows or maintained data integrity in past roles.
✨Tip Number 3
Don’t just wait for the interview; engage with BabelQuest’s content online! Comment on their posts or share relevant articles. This shows your enthusiasm and helps you stand out as a proactive candidate.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace HubSpot RevOps Administrator (Internal Systems)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HubSpot RevOps Administrator role. Highlight your experience with HubSpot and any relevant certifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for RevOps and how you can contribute to our team. Be sure to mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Analytical Skills:Since this role involves data integrity and reporting, don’t forget to showcase your analytical skills. Include examples of reports or dashboards you've created in the past that demonstrate your ability to drive insights.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at BabelQuest
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge, especially the Operations Hub and advanced features like custom-coded workflows. Be ready to discuss how you've used these tools in past roles and how they can be applied to improve BabelQuest's internal systems.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by bringing examples of reports and dashboards you've created. Highlight how these insights have driven decision-making in previous positions, particularly in relation to sales pipeline health and client retention.
✨Understand the Integration Landscape
Familiarise yourself with the integrations between HubSpot and other business systems, such as PSA tools. Be prepared to discuss any challenges you've faced with data flow and how you resolved them, showcasing your problem-solving skills.
✨Emphasise Team Collaboration
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with others, particularly in optimising workflows or improving operational efficiency. This will show that you're a team player who values communication and collaboration.
