At a Glance
- Tasks: Be the go-to expert for our internal HubSpot portal and optimise operations across teams.
- Company: Join BabelQuest, an Elite HubSpot Partner with a vibrant culture.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment.
- Other info: Join a team that values innovation, collaboration, and your personal growth.
- Why this job: Make a real impact in a role that drives operational excellence and client satisfaction.
- Qualifications: 3+ years as a HubSpot Administrator with strong analytical skills.
The predicted salary is between 49500 - 60500 £ per year.
Hub Spot Rev Ops Administrator
(Internal Systems)
As the internal Hub Spot Rev Ops Administrator for Babel Quest, you will be the single owner and technical expert for our internal Hub Spot portal.
Your mission is to ensure our Sales, Marketing, Delivery, and Finance teams have a scalable, predictable, and clean operational foundation to deliver world-class service to our clients.
You will play a crucial role in ensuring our internal systems reflect the operational excellence we provide to our Elite Partner clients.
- Core Responsibilities
- 1. Platform Governance & System Health (30%)
- Serve as the primary administrator for the internal Hub Spot portal (all Hubs: Marketing, Sales, Service, Operations, and CMS).
- Manage user access, roles, permissions, and security settings in compliance with internal and data privacy policies.
Design, implement, and maintain the data model (properties, custom objects, associations) to reflect our growing business and reporting needs.
- Working closely with our Technical Consultant, maintain tech stack integrations (e. g., Finance/ERP system, internal project management tools, website) via Operations Hub and custom APIs, ensuring seamless, reliable data flow.
- Working closely with our Technical Consultant, maintain the integration between Hub Spot and key business systems, including the internal Professional Services Automation (PSA) tool, such as PSOhub, ensuring reliable data flow from the sales process (Hub Spot Deals) into project scoping and management.
- 2. Revenue Process Automation & Optimisation (30%)
- Architect and optimise complex automated workflows for lead routing, lead scoring, lifecycle stage progression, and internal task management across the Sales and Delivery process.
- Continuously refine our sales pipeline configuration, deal stages, forecasting settings, and sales activity logging to drive high-quality internal reporting.
- Work with the Marketing team to ensure all inbound assets (forms, landing pages, tracking URLs) are correctly configured and integrated for accurate attribution.
- Design and optimise the Sales-to-Service Handoff automation, ensuring timely creation of Service Tickets, client records, and project placeholders upon deal closure, directly feeding into the Delivery team's systems.
- 3. Client Delivery & Service Operations (20%)
- Administer, configure and maintain the tools which underpin the delivery and CEM functions.
- Collaborate with the Delivery Team and Technical Consultant to configure, test, and maintain the PSOhub integration and data synchronisation, ensuring that time tracking, billing information, and project status flow accurately back into Hub Spot for consolidated reporting.
- Develop and manage reporting dashboards specifically focused on delivery metrics, including project profitability, resource utilisation, and client retention rates.
- 4. Data Quality and Reporting (20%)
- Take full ownership of internal data integrity by implementing deduplication strategies, regular data cleaning, and data validation rules.
- Design, build, and maintain all executive and team-level dashboards and reports, focusing on Marketing ROI, Sales Pipeline Health, Client Retention/Churn, and team efficiency metrics.
- Serve as the internal subject matter expert for data analysis, providing insights and recommendations to leadership to optimise the customer journey and improve operational efficiency.
- What we’re looking for
- 3+ years of hands‑on experience as a Hub Spot Administrator, CRM Manager, or Rev Ops Specialist.
- Deep expertise across the Hub Spot platform, particularly Operations Hub and advanced features like custom‑coded workflows and custom objects.
- Proven track record of maintaining data integrity and troubleshooting complex integrations between Hub Spot and other business systems.
- Strong analytical skills with proficiency in building detailed reports and dashboards for executive review.
- Hub
Spot Certifications: Rev Ops, Hub Spot Admin, and at least two Hub‑specific certifications (e. g., Sales Hub, Marketing Hub).
Why you’ll love working here
- Work for an Elite Hub Spot Partner at the forefront of the Rev Ops industry.
- We truly want to do more for our people, so you’ll join a team of like‑minded individuals with a focus on culture, hard work, having fun, transparency, openness, and enthusiasm.
- Flexible working: Enjoy a mix of home and office‑based work.
- Generous leave: Benefit from up to 30 days of paid annual leave and unlimited unpaid leave.
- Sabbatical and bonus: Celebrate five years with the company with a month‑long paid sabbatical and a £2,000 bonus.
- Work‑life balance: Enjoy benefits worth £650 per year to support your well‑being.
- Employee of the Month awards.
- Competitive salary: Commensurate with experience.
Why Join Us?
We are a company that values innovation, collaboration, and your input.
We offer a supportive environment where you can grow both personally and professionally.
By joining us, you’ll be part of a dedicated team that delivers impactful results for our clients.
We are only accepting applications from the United Kingdom and Northern Ireland.
Hi!
My name is Amanda and I’m the People & Culture Manager here at Babel Quest.
Drop me a message on Linked In if you have any questions about this role!
Want to get a real flavour for who we are?
- Download our ‘Culture Quest’ handbook to learn more about all things Babel Quest
- Send in your application for the Hub Spot Rev Ops Administrator
(Internal Systems) role - #J-18808-Ljbffr
HubSpot RevOps Administrator (Internal Systems) employer: BabelQuest
As a leading digital consultancy in the United Kingdom, we pride ourselves on fostering a dynamic work culture that prioritises employee wellbeing and professional growth. Our unique benefits, such as personal wellbeing funds and a month-long paid sabbatical after five years, reflect our commitment to supporting our team members in achieving a fulfilling work-life balance while driving meaningful client engagement.
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