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- Tasks: Engage clients, provide personalised recommendations, and exceed sales targets in luxury jewellery.
- Company: Join Austen & Blake, a leading luxury jewellery brand with over 200 years of craftsmanship.
- Benefits: Enjoy a competitive salary, commission, private healthcare, and generous holiday allowance.
- Why this job: Be part of a passionate team delivering exceptional customer experiences in luxury retail.
- Qualifications: 1-2 years of luxury retail sales experience, excellent communication skills, and a passion for jewellery.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 25000 - 35000 £ per year.
Hours: 40 hours over 5 days, working any 5 out of 7 days including bank holidays and weekends.
Salary: Basic salary up to £25,000 per annum with the opportunity to earn commission and rewards.
The Company Established in 2018, here at Austen & Blake, we create made‑to‑order diamond jewellery with the support of talented craftspeople, bringing more than 200 years of experience to the realisation of our customers' dreams. Be it a stunning ring, an elegant necklace or beautiful earrings, our craftspeople help people translate feelings into jewellery every day.
About This Role We are looking for a luxury Jewellery Sales Consultant to join our successful sales team based in Leicester. Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers.
How You'll Contribute:
- Client Engagement and Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs and preferences.
- Product Knowledge: Develop a comprehensive understanding of our jewellery collection, including the materials, design details, and craftsmanship that sets us apart.
- Sales Performance: Proactively meet and exceed individual and team sales targets while maintaining a consultative and customer‑centric approach. Provide personalised recommendations and options to clients, ensuring a memorable and luxurious shopping experience.
- Customer Experience: Deliver exceptional customer service at all times, ensuring that each interaction leaves a lasting positive impression. Handle client inquiries, resolve concerns, and create an environment where clients feel valued and appreciated.
- Brand Ambassadorship: Embody the essence of our brand and uphold its reputation by maintaining a polished and sophisticated appearance, as well as demonstrating a genuine passion for luxury jewellery.
- Collaboration: Work closely with team members and other departments to share insights, contribute to visual merchandising efforts, and collectively enhance the overall customer experience within the store.
Qualifications, Skills & Experience:
- Minimum of 1-2 years sales experience in luxury retail, preferably in the jewellery sector, with a proven track record of achieving and surpassing sales targets.
- Experience liaising with high‑end clientele is advantageous.
- Confident telephone manner.
- Proactive team player.
- Problem solving: employ critical thinking to identify possible solutions.
- Flexibility: Be able to adapt quickly and efficiently in line with the changing needs of the role.
- Have a keen interest in new software and the ability to learn new systems quickly.
- Excellent interpersonal skills, including exceptional listening, communication, and relationship‑building abilities.
- A passion for luxury products and an innate sense of style.
- Strong attention to detail and a keen eye for aesthetics.
- Ability to work in a fast‑paced, dynamic environment while maintaining a high level of professionalism.
- A proactive and results‑driven attitude, combined with a genuine desire to exceed customer expectations.
Benefits:
- Competitive salary
- Commission
- 20 days holiday plus 8 days bank holiday pro rata
- Private Healthcare
- Access to 24hr Employee Assistance Programme
- Company discount
Additional Benefits:
- Company pension
- Employee discount
- Private medical insurance
- Referral programme
Experience:
- Retail sales: 2 years (required)
- Jewellery Sales: 2 years (required)
Work Location: In person
Job Types: Full-time, Permanent
Seniority Level: Entry level; Job Function: Marketing Services.
Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.
Application Questions:
- Are you familiar with basic jewelry terminology (e.g., carat, cut, clarity, hallmarking)?
- Which jewelry brands or stores have you worked for in the past?
- Have you received any training or certification in jewelry, gemstones, or precious metals?
- Are you available to work in-store in Leicester, including weekends and holidays?
Sales Consultant in Leicester employer: Babcock
Contact Detail:
Babcock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Leicester
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Austen & Blake's history and their unique jewellery offerings. This will not only impress them but also help you connect with their brand ethos.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a client looking for luxury jewellery. Role-play with a friend or in front of the mirror to refine your approach and boost your confidence.
✨Tip Number 3
Show off your passion for jewellery! During your interview, share stories about your favourite pieces or experiences in luxury retail. This personal touch can make you stand out as a genuine candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Sales Consultant in Leicester
Some tips for your application 🫡
Show Your Passion for Jewellery: When you're writing your application, let your love for luxury jewellery shine through! Share any personal experiences or stories that highlight your enthusiasm for the craft and how it connects to your professional journey.
Tailor Your Experience: Make sure to customise your application to reflect your relevant experience in luxury retail. Highlight specific achievements and how they relate to the role of a Sales Consultant, especially if you've worked with high-end clientele before.
Be Personable and Professional: Remember, we’re looking for someone who can build genuine relationships with clients. Use a friendly tone in your application while maintaining professionalism. This will give us a glimpse of how you might engage with our customers!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Babcock
✨Know Your Jewellery
Before the interview, brush up on your knowledge of jewellery terminology and the specific pieces offered by Austen & Blake. Being able to discuss carat, cut, and clarity confidently will show that you're serious about the role and can engage with clients effectively.
✨Showcase Your Sales Skills
Prepare examples from your past sales experience where you exceeded targets or provided exceptional customer service. Think about how you built relationships with clients and how you can translate that into a luxury retail environment.
✨Dress to Impress
As a potential brand ambassador, your appearance matters. Dress in a polished and sophisticated manner that reflects the luxury nature of the jewellery. This not only shows respect for the brand but also demonstrates your understanding of the industry.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
