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- Tasks: Engage clients, provide personalised recommendations, and exceed sales targets in a luxury jewellery setting.
- Company: Babcock, a luxury jewellery brand with a rich heritage and a passion for craftsmanship.
- Benefits: Earn £12.21 per hour plus commission, enjoy 20 days holiday, and access private healthcare.
- Why this job: Join a dynamic team and help create memorable luxury experiences for clients.
- Qualifications: 1-2 years of luxury retail sales experience and a passion for jewellery.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
Location: Glasgow, Scotland, United Kingdom
Hours: 14 hours a week, including weekdays and weekends. Salary: £12.21 per hour exclusive to Saturday/Sunday with the opportunity to earn commission and rewards.
Company BabcocK is a luxury jewellery brand founded in 2018 as part of Austen & Blake. We create made‑to‑order diamond jewellery with the support of talented craftspeople, drawing on more than 200 years of experience to translate feelings into jewellery day‑to‑day.
About this Role: Part‑time Luxury Jewellery Sales Consultant based in Glasgow.
Your Contributions:
- Client Engagement and Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs and preferences.
- Product Knowledge: Develop a comprehensive understanding of our jewellery collection, including the materials, design details, and craftsmanship that sets us apart.
- Sales Performance: Proactively meet and exceed individual and team sales targets while maintaining a consultative and customer‑centric approach. Provide personalised recommendations and options to clients, ensuring a memorable and luxurious shopping experience.
- Customer Experience: Deliver exceptional customer service at all times, ensuring that each interaction leaves a lasting positive impression. Handle client inquiries, resolve concerns, and create an environment where clients feel valued and appreciated.
- Brand Ambassadorship: Embody the essence of our brand and uphold its reputation by maintaining a polished and sophisticated appearance, as well as demonstrating a genuine passion for luxury jewellery.
- Collaboration: Work closely with team members and other departments to share insights, contribute to visual merchandising efforts, and collectively enhance the overall customer experience within the store.
Qualifications, Skills & Experience:
- Minimum of 1‑2 years sales experience in luxury retail, preferably in the jewellery sector, with a proven track record of achieving and surpassing sales targets.
- Experience liaising with high‑end clientele is advantageous.
- Confident telephone manner.
- Proactive team player.
- Problem solving: employ critical thinking to identify possible solutions.
- Flexibility: Be able to adapt quickly and efficiently in line with the changing needs of the role.
- Have a keen interest in new software and the ability to learn new systems quickly.
- Excellent interpersonal skills, including exceptional listening, communication, and relationship‑building abilities.
- A passion for luxury products and an innate sense of style.
- Strong attention to detail and a keen eye for aesthetics.
- Ability to work in a fast‑paced, dynamic environment while maintaining a high level of professionalism.
- A proactive and results‑driven attitude, combined with a genuine desire to exceed customer expectations.
Benefits:
- Competitive salary
- Commission
- 20 days holiday plus 8 days bank holiday pro rata
- Private Healthcare
- Access to 24hr Employee Assistance Programme
- Company discount
- Company pension
- Employee discount
- Private medical insurance
- Referral programme
Equal Opportunity Employer Statement: Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.
Sales Consultant in Glasgow employer: Babcock
Contact Detail:
Babcock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Glasgow
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Babcock's history and their unique jewellery offerings. This will not only impress them but also help you connect with their values during your chat.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to simulate client interactions. Focus on listening actively and responding to needs, just like you'd do with high-end clientele in the store.
✨Tip Number 3
Show off your passion for luxury! When discussing your experience, highlight moments where you went above and beyond for customers. Share stories that showcase your love for jewellery and how it translates into exceptional service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Sales Consultant in Glasgow
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury jewellery shine through! Share any personal experiences or stories that highlight your enthusiasm for the brand and the products we offer.
Tailor Your Experience: Make sure to customise your application to reflect your relevant sales experience, especially in luxury retail. Highlight specific achievements and how they relate to the role of a Sales Consultant at Babcock.
Be Personable: Remember, we're looking for someone who can build genuine relationships with clients. Use your application to showcase your interpersonal skills and how you’ve successfully engaged with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Babcock
✨Know Your Product Inside Out
Before your interview, make sure you have a solid understanding of the jewellery collection. Familiarise yourself with the materials, design details, and craftsmanship that make the brand unique. This knowledge will not only impress the interviewers but also show your genuine passion for luxury products.
✨Practice Your Client Engagement Skills
Since this role involves building relationships with clients, practice how you would greet and engage with customers. Think about how to actively listen to their needs and preferences, and prepare examples of how you've successfully done this in past roles. Role-playing with a friend can be a great way to refine these skills.
✨Showcase Your Sales Achievements
Be ready to discuss your previous sales experience, especially in luxury retail. Prepare specific examples of how you've met or exceeded sales targets, and think about how you can translate those successes into the new role. Highlighting your track record will demonstrate your capability and confidence.
✨Embody the Brand's Essence
During the interview, make sure to present yourself in a polished and sophisticated manner, reflecting the brand's image. Share your enthusiasm for luxury jewellery and how you can contribute to maintaining the brand's reputation. This will help you stand out as a true ambassador for the company.
