Order Book Administrator in Telford

Location: Telford, GB, TF2 8JT

Onsite or Hybrid: OnSite

Role Type: Full time / Permanent

Role ID: SF73864

Keeping orders moving and supply chains on track. At Babcock, we’re working to create a safe and secure world, together. We’re looking for an Order Book Administrator to join our Land business, based on site at Donnington.

This is a fast‑paced, detail‑focused role within the supply chain function, where you’ll play a key part in managing and expediting purchase orders to ensure timely delivery, accurate systems data, and smooth day‑to‑day operations.

The role

Reporting to the Senior Order Book Manager, you’ll manage and maintain the order book, liaising with suppliers and internal teams to track progress, resolve issues, and keep deliveries on schedule. You’ll support service targets by ensuring information is accurate, up to date, and clearly communicated.

Day-to-day, you will:

• Manage and monitor the order book, tracking progress of critical and overdue purchase orders
• Liaise with suppliers by phone and email to chase deliveries and resolve queries
• Maintain accurate order, delivery, and status records within internal systems
• Support invoice, delivery, and payment queries in line with agreed processes
• Work closely with procurement and supply teams to meet service and performance targets.

This is a full‑time, permanent, onsite role, working 37 hours per week, Monday to Friday.

Essential experience of the Order Book Administrator:

• Strong customer service skills with confidence communicating by phone and email
• Good organisational skills and the ability to manage multiple priorities
• High attention to detail when maintaining systems and records
• Comfortable using Microsoft Office applications, particularly Excel.

Qualifications for the Order Book Administrator:

We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.

We’re Babcock — a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.