SAP Support Analyst

SAP Support Analyst

Location: Portsmouth, GB, PO6 3EN
Onsite or Hybrid: Hybrid

Job Title: SAP Support Analyst – Plant Maintenance
Location: Flexible, UK + Hybrid Working Arrangements
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF61841

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a SAP Support Analyst.

The role
As a SAP Support Analyst, you’ll have a role that’s out of the ordinary. Working closely with our customers to deliver, maintain, troubleshoot and enhance SAP functionality, the SAP Support analyst adds value to the SAP organisation through their knowledge of the Plant Maintenance module/areas and knowledge of its integration with other modules (Logistics/Finance/HR/Procurement).

Day-to-day, you’ll be responsible for the functional support, analysis and continuous improvement of the SAP Plant Maintenance and Fleet Operation Systems, module/areas to meet the business needs of Babcock cross divisional back-office processes.

• Provides functional and configuration support (where applicable) for the SAP solutions in the SAP Plant Maintenance, Fleet Operations, Field Service and Service Cloud module/solutions.
• Manage and create incident/work order reports or change program plans as required.
• Perform break/fix analysis and recommend solutions for all Plant Maintenance and Fleet Operations related processes.
• Support business implementations, patching and upgrades by sharing best practice support, testing and configuration skills.
• Ensure Service/Incident Management system, knowledge base and supporting documentation is updated and accurate.

This role is full time, 37.5 hours per week and provides hybrid working arrangements; occasional travel may be required.

Essential experience of the SAP Support Analyst

• Substantial hands-on SAP Plant Maintenance (MRO, Logistics, Inventory, and Quality Management) support and configuration experience.
• Experience of Fleet Operations (Flexible and Production Planning or relevant solutions) support and configuration.
• Good understanding of business processes within SAP Plant Maintenance and Fleet Operations and related user interfaces required to deliver the solution.
• Integration knowledge with Logistics, Project Systems, Timesheets, HR, Procurement and Supply Chain.

Qualifications for the SAP Support Analyst

• A university degree or relevant experience in Plant Maintenance or Information Management.

Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels – GOV.UK .

What we offer

• Matched contribution pension scheme, with life assurance.
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+.
• Employee share scheme.
• Employee shopping savings portal.
• Payment of Professional Fees.
• Reservists in the armed forces receive 10-days special paid leave.
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
• ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

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