At a Glance
- Tasks: Support and improve our SuccessFactors platform, ensuring smooth operations for critical work.
- Company: Join a global leader in defence, aerospace, and engineering with a collaborative culture.
- Benefits: Competitive salary, matched pension scheme, health benefits, and holiday trading options.
- Other info: Enjoy a hybrid work environment and opportunities for professional growth.
- Why this job: Kickstart your career in SAP and HR systems while making a real impact.
- Qualifications: Degree in HR, IT, or related field; experience in technical support is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Portsmouth, GB, PO6 3EN; Warrington, GB, WA3 6YD; Westminster, London, GB, W1U 1QX; Bristol, GB, BS16 1EJ; Leicester, GB, LE3 1UF; Rosyth, Dunfermline, Kirkcaldy, GB, KY11 2YD; Devonport, Plymouth, GB, PL1 4SG
Onsite or Hybrid: Hybrid
Role Type: Full time / Permanent
Compensation: Competitive Salary + Benefits
Role Summary
As Junior SuccessFactors Support Administrator, you’ll play a vital role in supporting and improving one of our core people systems. Working within our SAP Application Management Services team, you’ll help keep our SuccessFactors platform running smoothly, ensuring our people across defence, aerospace and engineering can focus on delivering critical work that protects the UK and beyond. This is an exciting opportunity to build a career in SAP and HR systems, gaining hands‑on experience in a global organisation.
Day‑to‑day responsibilities include:
- Supporting incident and service request resolution in collaboration with Service Desk and AMS teams
- Performing triage to ensure issues are routed to the right technical or business specialists
- Testing fixes, enhancements and new functionality before release
- Investigating system issues and recommending solutions for continuous improvement
- Creating reports, work orders and documentation to support system performance
Essential Experience
- Experience in a Service Desk or technical support environment
- Ability to manage multiple tasks and priorities effectively in a fast‑paced setting
- Skill in resolving issues and analysing problems with a structured approach
- Strong interest in SAP, SuccessFactors or HR systems
- Ability to apply processes and work within defined methodologies
Qualifications
- A degree in Human Resources, Information Management, IT or a related field, or equivalent practical experience
Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS) and Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. Your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.
Benefits
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10‑days special paid leave
- Holiday Trading allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement (opening February to March annually)
- ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
Inclusion Statement
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header “Reasonable adjustments requirement”. We’re committed to building an inclusive culture where everyone’s free to thrive.
Junior SuccessFactors Support Administrator in Portsmouth employer: Babcock Mission Critical Services España SA.
Babcock International is an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. With competitive salaries, a matched contribution pension scheme, and unique benefits like 'Be Kind Day' for volunteering, employees are encouraged to thrive both personally and professionally. Located in various cities across the UK, including Portsmouth and London, this hybrid role as a Junior SuccessFactors Support Administrator provides a fantastic opportunity to gain hands-on experience in SAP and HR systems within a global organisation dedicated to making a difference.
Contact Details:
Babcock Mission Critical Services España SA. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior SuccessFactors Support Administrator in Portsmouth
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We think you need these skills to ace Junior SuccessFactors Support Administrator in Portsmouth
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