IT Support Assistant in Bristol

Location: Bristol, GB, BS16 1EJ, Stoke Gifford, Bristol + Hybrid Working Arrangements

Role Type: Full time / Permanent

Play a Key Role in Keeping Critical Data Moving

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an IT Support Assistant at our Babcock Technology Centre site.

The role

As an IT Support Assistant, you’ll have a fantastic opportunity to grow your technical capability, develop a specialist skillset within a highly regulated environment, and gain exposure to complex IT systems that support some of the UK’s most important programmes. You’ll be supported to build confidence, deepen your expertise and progress your career within a team committed to innovation and digital excellence.

Day-to-day, you’ll work at the heart of our Digital Solutions team, ensuring that essential information moves accurately, safely and on time between IT systems, a core function that helps protect national security, enable operational readiness, and maintain the reliability of our digital infrastructure.

• Carry out electronic data transfers, including importing, exporting and moving files between IT systems and applications.
• Troubleshoot issues, resolve data transfer errors and support the smooth running of file workflows.
• Ensure all file transfer processes meet security requirements, including verification and anti-virus scanning.
• Meet Service Level Agreements (SLAs) by ensuring timely and accurate file movement.
• Maintain documentation, policies and procedures to support consistent and compliant operations.

This role is full time, 35 hours per week, and is based at Babcock Technology Centre.

Essential experience of the IT Support Assistant

• Experience supporting Windows-based IT servers and client systems.
• Experience carrying out IT administrative tasks such as file transfers, anti-virus scans and audits.
• Knowledge of Microsoft SharePoint (highly desirable).
• Experience using core IT applications and services including the Microsoft Office suite.
• Strong analytical, problem-solving and customer service skills, with the ability to work effectively in a team environment.

Qualifications for the IT Support Assistant

• Experience using IT systems with strong attention to detail.
• Additional IT training, certifications or practical experience supporting IT operations – Desirable.

Security Clearance

The successful candidate must be a sole UK National who is able to achieve and maintain Naval Nuclear Propulsion Information security clearance for this role. Many of the positions within the company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

What we offer

• Matched contribution pension scheme, with life assurance.
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+.
• Employee share scheme.
• Employee shopping savings portal.
• Payment of Professional Fees.
• Reservists in the armed forces receive 10-days special paid leave.
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
• ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock

We’re Babcock — a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Application Guidance

Thank you for your interest in this opportunity. Early applications are encouraged, as we may close the advert ahead of the closing date if we receive a high volume of strong applicants.