IT Support Analyst in Bristol

Responsibilities

• Carry out electronic data transfers, including importing, exporting and moving files between IT systems and applications.
• Troubleshoot issues, resolve data transfer errors and support the smooth running of file workflows.
• Ensure all file transfer processes meet security requirements, including verification and anti-virus scanning.
• Meet Service Level Agreements (SLAs) by ensuring timely and accurate file movement.
• Maintain documentation, policies and procedures to support consistent and compliant operations.
• Undertake general IT support duties including supporting backups, patching, updates, and maintaining our hosted services and applications across our hosting platforms.

Essential Experience

• Experience supporting Windows-based IT servers and client systems.
• Experience carrying out IT administrative tasks such as file transfers, anti-virus scans and audits.
• Knowledge of Microsoft SharePoint (highly desirable).
• Experience using core IT applications and services including the Microsoft Office suite.
• Strong analytical, problem-solving and customer service skills, with the ability to work effectively in a team environment.

Qualifications

• Experience using IT systems with strong attention to detail.
• Additional IT training, certifications or practical experience supporting IT operations – desirable.

Security Clearance

The successful candidate must be a sole UK National who is able to achieve and maintain Naval Nuclear Propulsion Information security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions.

Benefits

• Matched contribution pension scheme, with life assurance.
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+.
• Employee share scheme.
• Employee shopping savings portal.
• Payment of Professional Fees.
• Reservists in the armed forces receive 10-days special paid leave.
• Holiday Trading allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
• ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

EEO Statement

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.