Software Support Engineer in Plymouth

Software Support Engineer in Plymouth

Plymouth Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support advanced defence programmes by managing digital resources for Royal Navy submarines.
  • Company: Join Babcock, a global leader in defence and engineering.
  • Benefits: Generous holiday, health perks, hybrid work, and professional development opportunities.
  • Why this job: Make a real impact on national security while enjoying a balanced work-life.
  • Qualifications: Experience with digital assets and strong communication skills are essential.
  • Other info: Dynamic role with excellent career growth and a focus on continuous improvement.

The predicted salary is between 36000 - 60000 £ per year.

As a Software Support Engineer, you will play a pivotal role in supporting one of the most technically advanced defence programmes in the UK. You will help plan, develop and manage the digital and computer resources that underpin the through‑life support of Royal Navy submarine platforms, now and in the future. Day‑to‑day, you'll support the development of Support Solutions for Digital Assets including in‑scope Hardware, Software and Firmware over various in‑service and future Royal Navy platforms along with shore establishments.

Key Responsibilities

  • Supporting the development of support solutions for digital assets, including hardware, software and firmware
  • Driving or contributing to Integrated Logistics Support activities, with a focus on computer resources and software support
  • Analysing information to enable effective software support analysis and informed engineering decisions
  • Creating and maintaining technical reports that support programme, compliance and process requirements
  • Identifying issues and developing practical proposals for investigations, improvements and long‑term solutions

Qualifications & Experience

  • Experience supporting systems or digital assets within a highly regulated industry
  • Working knowledge of computer resources, software environments or digital infrastructure
  • Ability to analyse technical information and translate it for different stakeholders
  • Strong written and verbal communication skills
  • A proactive, self‑driven approach with a focus on continuous improvement

We value difference and don't have a fixed idea when it comes to background or education; provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Working Arrangement

This role is full time, 35 hours per week and provides hybrid working arrangements with 2 days in the office/onsite and 3 days working from home.

Security Clearance

The successful candidate must be a Sole UK National and be able to achieve and maintain Security Check (SC) security clearance for this role.

About Babcock

We're Babcock – a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts – not just through the impact we make, but through meaningful careers that respect your work‑life balance.

What we offer

  • Generous holiday allowance
  • Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
  • Employee share scheme
  • Employee shopping savings portal
  • Payment of Professional Fees
  • Reservists in the armed forces receive 10‑days special paid leave
  • Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual window to request this benefit.
  • 'Be Kind Day' enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
  • Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Software Support Engineer in Plymouth employer: Babcock International

At Babcock, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values innovation and collaboration. As a Software Support Engineer, you'll enjoy generous benefits including a flexible hybrid working arrangement, a comprehensive health support programme, and ample opportunities for professional development, all while contributing to vital national security projects. Join us in a role where your skills will not only be recognised but also nurtured, ensuring a fulfilling career path in a supportive environment.
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Contact Detail:

Babcock International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Software Support Engineer in Plymouth

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Babcock on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about software support and digital assets. We want to see your passion and expertise shine through!

✨Tip Number 3

Show off your problem-solving skills! Be ready to discuss past experiences where you identified issues and proposed solutions. This is key for a role that focuses on continuous improvement.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Software Support Engineer in Plymouth

Software Support
Integrated Logistics Support
Technical Analysis
Technical Reporting
Problem Identification
Continuous Improvement
Communication Skills
Digital Asset Management
Regulated Industry Experience
Computer Resources Knowledge
Stakeholder Engagement
Proactive Approach
Self-Driven

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Software Support Engineer role. Highlight your experience with digital assets and any relevant skills that match the job description. We want to see how you can contribute to our team!

Show Off Your Communication Skills: Since strong written communication is key, ensure your application is clear and concise. Use straightforward language and avoid jargon unless it’s necessary. We appreciate a well-structured application that reflects your ability to communicate effectively.

Demonstrate Your Proactive Approach: In your application, share examples of how you've taken initiative in past roles. Whether it's improving processes or solving problems, we love to see candidates who are self-driven and focused on continuous improvement.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Babcock International

✨Know Your Tech Inside Out

As a Software Support Engineer, you'll be dealing with complex digital assets. Make sure you brush up on your knowledge of hardware, software, and firmware relevant to the role. Familiarise yourself with the specific technologies used in defence programmes, as this will show your genuine interest and preparedness.

✨Showcase Your Problem-Solving Skills

During the interview, be ready to discuss past experiences where you've identified issues and proposed solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and proactive approach, which are crucial for the role.

✨Communicate Clearly and Effectively

Strong communication skills are key in this position. Practice explaining technical concepts in simple terms, as you'll need to translate information for different stakeholders. Consider doing mock interviews with friends or family to refine your verbal communication.

✨Research Babcock and Its Values

Understanding Babcock's mission and values will help you align your answers with what they’re looking for. Be prepared to discuss how your background and experiences can contribute to their goals, especially in relation to national security and public infrastructure.

Software Support Engineer in Plymouth
Babcock International
Location: Plymouth
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