At a Glance
- Tasks: Coordinate vehicle repairs and ensure smooth customer service in a fast-paced environment.
- Company: Join Babcock, a leader in creating a safe and secure world.
- Benefits: Enjoy generous holidays, pension scheme, health checks, and volunteering days.
- Other info: Flexible working options available; we support diversity and inclusion.
- Why this job: Make a real difference by delivering excellent customer experiences every day.
- Qualifications: GCSEs in English and Maths, strong communication, and organisational skills required.
The predicted salary is between 28236 - 28236 € per year.
Location: Beverley, North Humberside
Compensation: £28,236.00 + Benefits
Role Type: Full time / Permanent
Coordinating vehicle repairs and returns in a fast paced customer service environment.
As a Customer Service Administrator based onsite at Leconfield, you will support our Land business. This is an exciting opportunity to join a busy Customer Services team where you’ll coordinate the movement, repair scheduling, and safe return of customer vehicles and assets from start to finish.
The role:
- Coordinate the arrival and departure of customer vehicles and assets
- Manage handover and takeover activities, including discrepancy reporting
- Process ownership transfers and asset movements using internal systems
- Liaise directly with customers regarding schedules, progress updates, and changes
- Work with planning teams to adjust repair schedules where required
- Ensure assets are prepared correctly for entry into the repair programme
This is a full time, onsite role, working 37 hours per week (Monday to Thursday 08:00-16:30 and Friday 08:00-13:00).
Essential experience:
- A customer focused approach with strong communication skills
- Good organisational skills and the ability to manage multiple tasks
- Confidence working with systems, records, and administrative processes
- A proactive, team oriented attitude
Qualifications:
- Educated to Level 2 (GCSE grade C/4 or above) in English and Maths, or equivalent.
Security Clearance:
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many positions within our company are subject to national security clearance and Trade Control restrictions, which may affect eligibility based on place of birth, nationality, citizenship, and residency.
What we offer:
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10‑day special paid leave
- Holiday Trading – the ability to buy or sell up to one working week of annual leave
- Be Kind Day – one paid day each year (or equivalent hours) to undertake volunteering work with a chosen organisation or registered charity
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header "Reasonable adjustments requirement". We are happy to discuss flexible working – please ask about alternative patterns of work at interview.
Closing date: 20/05/2026
Customer Service Administrator in North Ferriby employer: Babcock International
Babcock is an exceptional employer located in Beverley, North Humberside, offering a dynamic work environment where customer service excellence is at the forefront. With a strong focus on employee well-being, we provide generous benefits including a matched contribution pension scheme, health consultations, and opportunities for professional development. Our inclusive culture encourages teamwork and supports personal growth, making it a rewarding place to build your career as a Customer Service Administrator.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in North Ferriby
✨Tip Number 1
Get to know the company! Research Babcock and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Customer Service Administrator, you'll need to be clear and concise. Try role-playing common customer scenarios with a friend to build your confidence and improve your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and possibly even a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're proactive and serious about the opportunity at Babcock.
We think you need these skills to ace Customer Service Administrator in North Ferriby
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Administrator role. Highlight your customer-focused approach and any relevant experience in coordinating tasks or managing schedules, as these are key aspects of the job.
Show Off Your Communication Skills:Since strong communication is essential for this role, don’t shy away from showcasing your ability to liaise with customers and teams. Use examples from your past experiences where you’ve successfully communicated and resolved issues.
Organisational Skills Matter:Demonstrate your organisational skills by mentioning specific tools or methods you use to manage multiple tasks. This will show us that you can handle the fast-paced environment we thrive in at Babcock.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Babcock International
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with coordinating vehicle repairs and managing customer interactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires strong communication skills, prepare examples of how you've effectively communicated with customers or team members in the past. Think about situations where you resolved issues or provided updates, as these will demonstrate your ability to keep customers informed and satisfied.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised in a fast-paced environment. You could share specific tools or methods you use to prioritise your workload, which will highlight your proactive approach and ability to handle the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, company culture, or specific processes related to the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
