IT Service Manager | Hybrid, Mission-Critical Ops in Andover
IT Service Manager | Hybrid, Mission-Critical Ops

IT Service Manager | Hybrid, Mission-Critical Ops in Andover

Andover Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer relationships and ensure seamless IT service delivery.
  • Company: Leading defence and engineering company with a focus on innovation.
  • Benefits: Competitive salary, pension scheme, hybrid working, and flexible options.
  • Why this job: Join a mission-critical team and make a real difference in IT operations.
  • Qualifications: Strong operational IT delivery experience and ITIL certification preferred.
  • Other info: Dynamic work environment with opportunities for professional growth.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading defense and engineering company is seeking an IT Service Manager in Andover. This full-time position involves managing customer relationships and ensuring the seamless delivery of IT services. Candidates should have strong operational IT delivery experience and an understanding of how IT supports business operations. Ideal qualifications include ITIL certification. The role offers hybrid working arrangements along with competitive benefits, including a pension scheme and flexible options.

IT Service Manager | Hybrid, Mission-Critical Ops in Andover employer: Babcock International

As a leading defence and engineering company, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our IT Service Manager role in Andover not only offers competitive benefits such as a pension scheme and flexible working options but also provides ample opportunities for professional growth in a mission-critical environment. Join us to be part of a team that is dedicated to excellence and making a meaningful impact in the industry.
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Contact Detail:

Babcock International Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Service Manager | Hybrid, Mission-Critical Ops in Andover

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT and defence sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.

✨Tip Number 2

Prepare for interviews by researching the company and its mission-critical operations. Understand their IT service delivery model and think about how your experience aligns with their needs. This will help you stand out as a candidate who gets it!

✨Tip Number 3

Showcase your ITIL certification and operational experience during interviews. Be ready to discuss specific examples of how you've improved IT service delivery in past roles. We want to see how you can bring that expertise to the table!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace IT Service Manager | Hybrid, Mission-Critical Ops in Andover

ITIL Certification
Operational IT Delivery Experience
Customer Relationship Management
IT Service Management
Understanding of Business Operations
Problem-Solving Skills
Communication Skills
Adaptability
Team Management
Service Level Agreement (SLA) Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your operational IT delivery experience and any relevant ITIL certification. We want to see how your skills align with the role of IT Service Manager, so don’t hold back on showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for managing customer relationships and ensuring seamless IT service delivery. Let us know what makes you tick and how you can contribute to our mission-critical ops.

Showcase Your Understanding of Business Operations: In your application, demonstrate your understanding of how IT supports business operations. We’re looking for someone who can bridge the gap between tech and business, so share examples of how you’ve done this in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Babcock International

✨Know Your ITIL Inside Out

Since the role requires ITIL certification, make sure you brush up on the key principles and practices of ITIL. Be ready to discuss how you've applied these in previous roles, especially in managing IT services and improving operational efficiency.

✨Showcase Your Customer Relationship Skills

This position involves managing customer relationships, so prepare examples that highlight your experience in this area. Think about times when you successfully resolved issues or improved service delivery for clients, and be ready to share those stories.

✨Understand the Business Impact of IT

Demonstrate your understanding of how IT supports business operations. Research the company’s mission and values, and be prepared to discuss how your IT strategies can align with their goals and enhance their operational capabilities.

✨Prepare for Hybrid Work Discussions

As the role offers hybrid working arrangements, be ready to discuss your experience with remote collaboration tools and how you manage teams in a hybrid environment. Highlight any strategies you've used to maintain productivity and communication across different locations.

IT Service Manager | Hybrid, Mission-Critical Ops in Andover
Babcock International
Location: Andover
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  • IT Service Manager | Hybrid, Mission-Critical Ops in Andover

    Andover
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • B

    Babcock International

    30,000+
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